Quality Inn & Suites Dallas - Cityplace

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I chose this motel because it was one of the few affordable options within minutes of Baylor Scott & White Medical Center. If you're in town for medical reasons, the location is very convenient. That said, the $90 rate felt more like a $60 room. It was worn, felt a bit dirty, the furniture was dinged up, there was a large patched crack in the shower tile, and the old PTAC unit was loud and left the room feeling damp. The microwave didn't work, which was frustrating since I'd planned to reheat my lunch leftovers. I didn't bother reporting it because I was only staying one night. The biggest issue was seeing two roaches - one on the floor and one on the ceiling. That's unacceptable at any price. The "free breakfast" was also disappointing. Aside from a waffle maker, there were only a few muffins, a couple of yogurts, some unappealing fruit, and a pitcher of lukewarm orange drink. The website photos suggest hot breakfast items, but none were available. Also, be aware they place a $100 incidental hold that wasn't released back to my card for seven days. For a budget motel catering to budget-conscious travelers, tying up an extra $100 for a week seems excessive. I wasn't expecting luxury from a budget motel, but I did expect a clean, pest-free room and a breakfast that matched the advertising. If this is all your budget allows, it's fine for one night, just keep your expectations low.

It’s a convenient locaiton to down town, building it’s a bit older but it’s acceptable. There was mold in the restroom but the bed comfortable with cold AC and a nice pool. Felt safe

Older motel. Bathroom door needed repair a it wouldn't shut due to wood swell

Very good

Stained linens with holes. Smoke detector not properly installed. Bedroom lights not working.

The room was clean and comfortable. Check-in was very slow, one person. No telephone service in the room. No iron in the room, had to walk to office to request, then wait 20-30 minutes for it. A $100.00 deposit is required however, no mention of that when booking. (If paid in cash, it's refundable on check-out, if by cc, 3-7 days before removing from cc. The room "inspected" as you are checking out, literally. One of our guest damaged the bed cover, she had to pay $50 immediately or the amount would be deducted from the $100 deposit. Breakfast: Waffles, cold bagels, apples, orange flavored water, fruit loops, corn flakes, milk, yoghurt and I don't know what else. I left.

More towels need to be in the rooms.

A fantastic stay! Great service from booking to checkout. This property was exactly as pictured, perfectly located on a well established area. It’s an incredible price for its value. I would definitely stay again!

Breakfast was not all that more less for kids but not really for adults

Water would not get hot in tub, had to take a cold shower. There was not enough towels.