The Royal Boston Hotel by Compass Hospitality

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Overall a good hotel, very good lounge area, rooms were basic but nice and clean I did only book a budget room so was as expected,bed was very comfy staff were very nice,breakfast was good nicely cooked ,would have liked more of a fruit choice as only apples and oranges and a couple of cake options would have made it better Was a good choice for what I wanted I didn't see any entertainment as I had other plans but it was on.

Overall, the hotel provided everything necessary for our stay. We booked two family rooms, and one of them had a lovely sea view. The rooms were spacious, with a partition between the double bed and the single bed, as if two rooms were sharing one bathroom. There was a wardrobe and plenty of drawers for our clothes. To be fair, the bed linen and towels were very clean, and the bathroom had shampoo and soap. Tea and coffee facilities were provided, although there was no fridge in the room. The cleanliness was okay, but there is room for improvement. I noticed some dirt in the shower, the bedside wall lights were not properly fixed to the wall, and one of them was not working. There are two things I would consider a safety concern for families with children: there is a metal door stop fixed to the floor behind the bathroom door, with no protection, my daughter tripped over it. There is also a screw protruding from the bottom of the bedroom door, with no apparent purpose. In one of the rooms, someone nearby was smoking constantly towards the window, which made my night's sleep very unpleasant. Important note for pet owners: the hotel does NOT accept cats, only dogs. We booked through Hotels.com, and this was not made clear at the time of booking, although it is stated in the hotel's own policy. It came as a surprise at check-in, and as a result, we had to split the family up so our cat could stay at another hotel.

The hotel was a good place to sleep, and that's all. Breakfast served from 8:30, not from 7 as almost all hotels. Dinner served from 17:30 to 18:30, dot from 19 like almost all hotels. Their explanation was they are using those hours, because most of their customers are elderly, which was true. I took their guests average age down by staying there. :) Interesting that if you wanted to sleep a bit early, like elderly people, you can't, as you can hear & feel the bass from their live music untill 22 or 23... Aldo, big step between the room and the bathroom. Mattress was noisy, as it was covered by a plastic sheet. Also, both mattress and pillows were very soft. Breakfast & dinner... I had to pay £22/day extra to have them, and that was really disappointing. Both days i've almost missed the dinner, because of how early they are serving it. Also breakfast was missed 1st morning, as i've left early to get to work, and 2nd day i was late to work so i can get the breakfast which i've paid for. Both Breakfast & Dinner were very disappointing considering the price. Breakfast was 1 egg, 1 sausage, 1 bacon and some beans. I've said no to black pudding. Dinner on 1st evening was 1/4 of chicken breast with 5 or 6 baby potatoes and gravy, and 2nd night was a 10x10 cm piece of lasagna. Both evenings had ice cream as dessert.

Had a great stay in a quiet location

Definitely not going back!

Stay was great, 30 mins walk to tower.

Very friendly staff at all times. Room was comfortable and had everything needed for our stay. The evening entertainment was absolutely superb and definitely the highlight of oir stay. We would definitely stay at the Royal Boston Hotel again.

I didn't use the bar. Staff friendly and helpful

Hotel in good location. Parking available which was good. Breakfast was lovely although if small Kelloggs breakfast boxes available would make it even better. Room was very dated and need a refurb. Toilet seat was so close to wall you couldn’t sit comfortable. Room was clean as can be but need to decorate.

Hotel is shabby and needs repairs carrying out. Please check the bedding and mattress extremely carefully if you decide to stay here. We had to leave in the middle of the night because of unsanitary conditions. Absolutely would not recommend this hotel at all.