Extended Stay America Suites Orlando Lake Mary 1036 Greenwoo

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Excellent staff

Here’s a polished review you could post: ⭐☆☆☆☆ I chose this hotel because it was the closest and most affordable option that offered two beds after our flight was delayed. Unfortunately, the experience was disappointing from the moment we arrived. We checked in late at night, and there was no one at the front desk. We had to wait in a small hallway and call for someone to come down and assist us. The hallway smelled strongly of marijuana. A young employee eventually came out and checked us in quickly, and I have no complaints about him personally. However, as soon as the check-in process was finished, the front desk area was closed, leaving no staff available to answer basic questions about the property, such as where to get ice or drinks. The condition of the hotel itself was poor. The entire building had an unpleasant odor, and our room smelled bad as well. The side of the refrigerator was dirty, the bathtub appeared stained and moldy, and the stove was filthy. The beds looked worn out and made loud squeaking noises whenever someone moved on them. This was only a last-minute stay because of a delayed flight, but I would not choose to stay here again. The property felt rundown, unclean, and not well maintained.

The Staff are very much Amazing and they keep the property very well maintained I Enjoyed My Stay and will return 👍👍👍👍👍👍

I enjoyed my stay the staff was wonderful

It was a perfectly adequate room. Nothing extraordinarily good or bad

The shower all night dripping water , cockroaches in room and hallway smells weed all over

Great value, great location, we'll trained and courteous staff. First class mgt

Friendly staff

This place is terrible. It should be closed. It's dirty, smelly, dark, humid and poorly cleaned, maintained and upkept. Almost as bad as Hotels.Com who denied reimbursement after I walked out of the property just minutes after entered. It's a complete and legit scam

Amazing stay. Clean, safe. Came here at 11 pm with my six year old as a single woman and didn't feel unsafe at all. Staff was very friendly.