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2 adults, 1 room

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The Ben West Palm, Autograph Collection (The Ben, Autograph Collection)

251 N NARCISSUS AVESee map

RM 1,088.96per night

This is the cheapest price in 30 days, based on the rates on 4 Oct

Top reasons for booking
When you stay at The Ben West Palm, Autograph Collection in West Palm Beach, you'll be near the beach, just steps from Clematis Street and 13 minutes by foot from CityPlace. This hotel is 1.3 mi (2.1 km) from Palm Beach County Convention Center and 1.5 mi (2.5 km) from Worth Avenue Mall.
Popular facilities
Bar
Restaurant
Free WiFi
Fitness center
24-hour front desk
Luggage storage
4.6/5Fantastic 562 reviews
Exploring the area
Brightline West Palm Beach Station, 600m, About 10 mins from hotel by foot
Palm Beach International Airport, 5.7km, About 11 mins from hotel by car
Centennial Square and Fountain Park, 300m, About 4 mins from hotel by foot
12
Room, 1 King Bed, Balcony, Marina View
1 double bed or bigger

32.0 m²

Sea view

13
Room, 1 King Bed, City View
1 double bed or bigger

32.0 m²

City view

10
Room, 2 Queen Beds, Marina View
Bed type arranged at check-in

32.0 m²

Sea view

13
Room, 2 Queen Beds, City View
Bed type arranged at check-in

32.0 m²

City view

11
Junior Suite, 1 King Bed
1 double bed or bigger

59.0 m²

Sea view

9
Room, 2 Queen Beds
Bed type arranged at check-in

32.0 m²

9
Room, 1 King Bed
1 double bed or bigger

32.0 m²

7
Room, 2 Queen Beds (Mobility Accessible, Tub)
Bed type arranged at check-in

32.0 m²

6
Room, 2 Queen Beds (Hearing Accessible)
Bed type arranged at check-in

32.0 m²

7
Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)
Bed type arranged at check-in

32.0 m²

7
Room, 1 King Bed, Balcony, Marina View (Mobility Accessible, Tub)
1 double bed or bigger

32.0 m²

Marina view

11
Room, 1 King Bed, Balcony, Marina View (Hearing Accessible)
1 double bed or bigger

32.0 m²

Marina view

8
Room, 1 King Bed (Mobility Accessible, Tub)
1 double bed or bigger

32.0 m²

City view

8
Room, 1 King Bed (Hearing Accessible)
1 double bed or bigger

32.0 m²

City view

8
Room, 2 Queen Beds, City View (Hearing Accessible)
Bed type arranged at check-in

32.0 m²

City view

10
Room, 1 King Bed (Mobility Accessible, Tub)
1 double bed or bigger
10
Room, 1 King Bed (Mobility/Hearing Accessible, Tub)
1 double bed or bigger
10
Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)
1 double bed or bigger

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Reviews

Read all reviews
4.6/5.0

Fantastic

562 reviews
Location
0.0
Services offered
4.7
Cleanliness
4.8
Atmosphere & facilities
4.7
All
4.5+
3.0+
Deana
Reviewed: 16 Jun 2026

5.0/5.0

Fantastic

Stayed with partner

Very nice place, roof top pool and bar was very nice. Clean room and bathroom. Only complaint was the light in the bathroom wasn’t bright enough, but maybe I did y understand how to use the fancy mirror. Staff was very pleasant.
Jack
Reviewed: 12 Jun 2026

5.0/5.0

Fantastic

Stayed with partner

From the time I parked for the valet until I checked out, every employee of the Ben was not only extremely accommodating, friendly first class consistently gave me full undivided attention to ensure that I felt comfortable. I was being heard, and I was having a comfortable, relaxing positive stay
Kelly
Reviewed: 5 Jun 2026

2.0/5.0

Below average
Dog friendly hotel. Urine smell throughout.
Jacqueline
Reviewed: 1 Jun 2026

5.0/5.0

Fantastic

Stayed with family · For friends and family

Great atmosphere and surroundings.
Adam
Reviewed: 18 May 2026

5.0/5.0

Fantastic

Stayed with partner

Staff was incredibly friendly, check in was seamless, they even follow up with you to ensure everything is to your liking. The rooms were very clean and well maintained. This is one of the best hotels in the downtown WPB area. Will stay again in the future.
Mark
Reviewed: 1 May 2026

5.0/5.0

Fantastic
Worth every penny. Clean, friendly staff, very comfortable.
Andrea
Reviewed: 26 Apr 2026

1.0/5.0

Below average
Most awful check-in experience I have ever had. We were downgraded as opposed to getting an upgrade which we were told was available. We were created from a king-size bed that we ordered to a queen size bed. These were not even queen size beds, in fact.... then we will send her a room that faced a wall 3 feet away from the window. When I complained, we were placed into a handicap room, which did not even have a walk-in shower. Handled extrnely poorly by staff.
Donna
Reviewed: 4 Mar 2026

3.0/5.0

Good
Toilet paper holder fell off the wall. Shower took 5 minutes to get warm water and hardly any water pressure. Loud banging noise every morning anywhere between 6:40-8:30am. Rude servers in both restaurants. But, there were nice other made up for those who weren’t so nice.
Melinda
Reviewed: 22 Feb 2026

5.0/5.0

Fantastic

Stayed with kids

Super comfortable bed and bedding.
Stephanie
Reviewed: 14 Feb 2026

3.0/5.0

Good
For the price this hotel wasn’t great.

Overview

The Ben West Palm, Autograph Collection

Rooms:208
Floors:8
Star rating:

When you stay at The Ben West Palm, Autograph Collection in West Palm Beach, you'll be near the beach, just steps from Clematis Street and 13 minutes by foot from CityPlace. This hotel is 1.3 mi (2.1 km) from Palm Beach County Convention Center and 1.5 mi (2.5 km) from Worth Avenue Mall.

Description

When you stay at The Ben West Palm, Autograph Collection in West Palm Beach, you'll be near the beach, just steps from Clematis Street and 13 minutes by foot from CityPlace. This hotel is 1.3 mi (2.1 km) from Palm Beach County Convention Center and 1.5 mi (2.5 km) from Worth Avenue Mall.

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Exploring the area

Transport

Brightline West Palm Beach Station

Train stations
600m

Palm Beach International Airport

Airports
5.7km

Attractions

Centennial Square and Fountain Park

300m

Richard and Pat Johnson Palm Beach County History Museum

300m

Henry Morrison Flagler Museum

900m

the tower condominium at cityplace

1.2km

The Society of the Four Arts

1.3km

Breakers Ocean Golf Course

1.3km

Paramount Theatre Building

1.5km

Norton Museum of Art

1.6km
See map

Facilities & services

Popular facilities
Bar
Restaurant
Free WiFi
Fitness center
24-hour front desk
Luggage storage
General
Non-smoking throughout
Fireplace
Elevator
Accessibility
Housekeeping
Wedding services
Free bicycles on site
Valet parking (additional charge)
Garden
Safety & security
Safety deposit box
Business facilities
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
Concierge
ATM/Bank
Fast check-in
Fast check-out
Multilingual staff
Health & fitness
Outdoor Swimming pool
Accessibility
Wheelchair accessible
Assistive listening devices available
Braille or raised signage
Wheelchair accessible parking
Food & drink
Poolside bar
Breakfast service (additional charge)
Activities
Ballroom
Library
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 16:00 - Before 05:00

Latest check-out time:Before 11:00

Check-in policy

The guest responsible for check-in must be aged 21 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Other fees

Fee for cooked-to-order breakfast: approximately USD 20.00 to 40.00 for adults, and USD 10.00 to 20.00 for children

Valet parking fee: USD 57 per night (in/out privileges)

Pet fee: USD 145 per accommodation, per stay

Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Satisfy your appetite at Proper Grit, one of the hotel's 2 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 1:00 PM for a fee.

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