Hampton Inn Manhattan/Times Square Central

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The property was great, clean, with nice rooms. The staff was very helpful. The breakfast was delicious. They had multiple options, something for everyone. The only thing that I didn't like was there where no refrigerator in the room. This was concerning because we take insulin. We stored it in the ice cooler doing our stay.

The staff at Hampton inn central were wonderful, very friendly, knowledgeable and helpful. Quiet, comfortable rooms. We will definitely stay there on our next Broadway show trip. We didn’t realize one of our shows was just steps away from our hotel. Shout out to the gentleman doing security. He was a gem!

called to cancel reservations because flight could not land in NYC because of inclimate weather. was told that refund would be processed. received the refund today--$49! will not hesitate to downgrade this hotel in the future when given the chance.

The location was great as we needed to be near Penn Station and the theatre district. We did not spend that much time in the room- but it was clean, there was a refrigerator, and we had a decent view of the city. The bed was comfortable and the air conditioning was excellent. The body wash did run out and there were not many amenities- but we really did not need this as we had our own. The downside about the hotel was the elevator. I guess this was noted in previous reviews and I did not see this prior, but it was an issue. They tried to make things less annoying by giving out toys or candy for the kids but it did take up to 5 minutes for the elevator. It sounds like a small problem but if you are in a rush or completely exhausted- you would have no idea whether there would be a broken elevator or whether the elevator was going to come in one minute or ten. There were at times lines to the elevator and a lot of people staying on lower floors couldn’t even fit into the elevators as the elevator stopped at so many floors that by the time it made it to floor 8 there was no more space. All in all the front desk was super helpful- check in was flawless, they cleaned the room when asked, and when we wanted to reheat leftovers they accommodated us with plates. For the location and price- it was worth the annoyance of the elevator.

Over all

Great experience

Everything was perfect the only thing that was missing was plain omelette at the breakfast for people who don’t eat meat or pork.

Solid hotel option in the heart of the city. Beds comfortable. Room very clean. Staff accommodating to early check in.

Really nice room especially for the city. 1 minute walk from the subway

An excellent stay at this property. The location is perfect; staff is very accommodating; hot breakfast is included (a rarity in NYC). Will return here when visiting, and would highly recommend to others.