Best Western Ramkota Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Clean room.and facilities . Nice pool and breakfast good selection

Our stay was extremely disappointing. From the moment we walked into our room, we were hit with a strong odor of stale cigarette smoke mixed with alcohol. The entire first floor of the hotel also smelled heavily of marijuana, making for a very unpleasant environment. We ended up buying our own air freshener and Lysol wipes just to make the room tolerable and clean surfaces ourselves. The hotel did send someone to run an ionizer in our room, but unfortunately it made no difference. The bathroom was especially concerning. It was dirty, with mold-stained walls that clearly hadn’t been properly maintained. Our room phone was also broken, so whenever we needed assistance, we had to walk all the way to the front desk instead of simply calling. To make matters worse, the hot tub was closed, which was one of the amenities we were looking forward to using. The lobby and hallways throughout the hotel were covered in mud and dirt, giving the entire property an unkempt appearance. Overall, this hotel is in desperate need of a deep cleaning and major updates. Cleanliness, maintenance, and guest comfort should be a much higher priority. We were very disappointed with our experience and would not choose to stay here again.

My wife and kids stayed there, I wasn't present. They said it was dirty, and musty. Kids enjoyed the pool other than the annoying birthday party going on. Won't be staying again though, especially at the price we paid.

Property really needs to be updated. Outside really needs to be cleaned up.

Run down, dirty, and not well maintained. Their breakfast was a decent spread. Staff was nice.

Very spacious room; the pool area, although I didn't use it, looked awesome, The room wasn't the cleanest, but I've been in worse. Being in a room that faced the courtyard, the shears didn't provide the best of privacy, so I had to keep the slider curtain closed most of the time. The onsite restaurant was great! Excellent variety of food and drink choices. Complimentary breakfast had plenty of protein options. I would definitely stay hear again, if the opportunity presents itself.

The handicapped (wheelchair accessible) room I reseaved was supposed to have a (roll- in shower) for wheelchair access. It wasn't wide enough for my wheelchair to even fit in, so I had to use the sink for all of my washing up. Then I found out after that that the water was either Scalding hot or Ice cold. Also the bathroom fan was not attached to the ceiling and just hanging down from the wires (3 inches). Yhe room was not big enough for a wheelchair to move around freely. I have used many accessible room and this was by far the Worst I've ever seen.

Dir

No thanks

The room could have been cleaned better. There was leftover food from the previous guest in the fridge. The room we had was a no-pets and nonsmoking room, but it had a smell of animals combined with cigarette smoke. The pool area and pool were clean.