Hampton Inn Phoenix-Biltmore

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Nice área

Clean room, quiet, great location

Had a good stay room was nice clean hotel inside looked really good outside not much to it got there and the pool was down was not notified at all about that. Kind of disappointing.

Always excellent , great location

We arrived in Phoenix very late and simply needed a place to rest for the night before continuing our trip. Thankfully, this hotel fit the bill perfectly. The property layout is a little unique, but everything appeared to be well-maintained and in good condition. Our room was spacious, clean, and inviting. With the three-hour time difference working against us, we didn't get nearly as much sleep as we would have liked, but the beds were exceptionally comfortable. The front desk associate who checked us in wasn't quite as welcoming as I've come to expect from Hampton Inn properties, though she was courteous and efficient. On the other hand, the associate who checked us out provided that extra touch of hospitality and friendliness that really leaves a positive impression. Overall, this was a solid choice for a quick overnight stay. Clean, comfortable, and convenient—exactly what we needed after a long day of travel.

Great value! We loved our suite room which allowed complete separation of sound at night. There was plenty of filtered water and the fitness center had what we needed. The staff was friendly and helpful. Breakfast could use more gluten free, dairy free options, but it has a hot breakfast(!) and the fridge in the room was ample enough to fit in my cashew milk and other munchies. Staff was helpful and present. Location was great - we walked to a restaurant we really like (True Food). Bed was comfy. A/C and fan worked great. The black out screen was effective. The pool was out of commission, but the Embassy Suites pool was made available and we enjoyed our swim there. We had all we needed for a lovely stay. Thank you.

I was expecting a little more from this property but it’s in need of some updates. The hotel in general is worn. The pool looked like a swamp and you can just see all the wear and tear around the property. The best part is the gym (if you can find it). It’s located in the basement on a different elevator by the staff break room. It was, however, very well equipped.

pool was green. Lobby and room smelled of chemicals.

Was a great stay, the beds were very nice, room was clean. Only negative, the pool was a little green and I wouldn’t swim in that. 9/10

Friendly staff. Great location