The Connally Hotel Downtown Atlanta, an Ascend Collection Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I’d rather reviews and still showed up all tiles barely worked. Staff seemed nice until you needed a sub phones in room did not work pull out. Couch was not existed. Bathroom looked like it was original from the 1900s. Breakfast was one step below a TV dinner.

Overall, would not recommend this hotel to anyone, run down.

The front desk staff was GREAT! We stayed there for a concert and they had cold water bottles for guests and some snacks available for purchase.

The mattresses are very thin that you can feel the springs poking you when you lay down. The carpet has a very wet and mildew smell to them upon entering the room. The halls are not adequately ventilated so it is extremely warm as you await an elevator. The iron did not work in our room in spite of using different outlets. The toilet runs after flushing and there is not enough pressure nor hot water in the showers. I addressed the hot water concerns to the staff to which one of them made a comment on my appearance stating that he “likes what he sees”. I did not find that humorous or professional at the time that I am wanting the concerns about my experience to be taken seriously. The staff was able to solve the issue with the toilet however the water remained lukewarm. I spoke with other customers in passing and they confirmed the issues with their water pressure and temperature as well. I really want to enjoy my stay however I was willing to cancel the remainder of it and go home a day early. I truly don’t consider myself a complainer or problematic but I must let someone know about this experience. It is highly unlikely that I will book again or recommend.

Room 611 had no a/c, tv’s don’t work in any room because the cut off every 7-10 minutes then take 7-10 mins to cut back on, mold in new room 1102, only 1 elevator works, stains on floor and let out bed in 611, breakfast was horrible. DO NOT STAY HERE.

The staff was truly the highlight of this stay. Everyone is caring and wants to help with your needs to make your stay the best it could be. They were painting and getting ready for the World Cup. Our bed was comfortable. The sofa was in bad shape and sagged in the middle. And there was leftover cleaner one the table most likely from paint getting on it. The cabinets were in rough shape and you could see the wood from damage. The location is convenient. And I would Uber and not walk. I would give this another chance for sure because of the staff.

I stayed there for 3 nights and the room was never cleaned .

It was actually a very nice place for the price downtown plus a $55 valet parking

That staff, super friendly and accommodating and my room was clean. However the water pressure didn't work if you added the hot water. Also I could hear everything my neighbors were doing, the people down the hall. Also a homeless man was banging on dome door around 3am, saying "let me in" and I could hear him from the 5th floor and none of the staff called the police or 9-11. I was too exhausted from a trade show, but someone in the lobby should have taken action...

Hotel and staff were nice. The surrounding area where it's located is really stretch.