Rodeway Inn & Suites Chandler - Phoenix South I-10

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I booked a stay at this hotel went to the casino wild horse pass had a bad experience there my wallet was stolen so I had no iD# to now check inn tried calling numerous times no answer just a busy signal. Still calling its been 4 days and still can't reach anyone no manager no customer service I BOOKED THREW HOTELS.COM THEY COULDN'T EVEN REACH ANYONE.

Ridiculous

Room was a bit messy, stains on the wall. Overall the staff was nice &’ helpful. Wouldn’t stay again but was okay for the night.

We booked a room for 5 nights, but ended up leaving a day early due to our experience. I hope this review helps others because truly this was so traumatic. We did an early check in a hour early, the staff asked us to pay a $25 fee which neither me or my partner have had to do with previous hotels. We were also told to pay a $150 refundable deposit which we never got back. A few of the things we noticed were the deteriorating floors, no elevator, all of the trash/towels left outside of the rooms(mind you housekeeping starts at 10AM and we checked in at 2PM), our bathtub had mold, the fire sprinkler in our room were corroded, the mattresses were stained, our curtains had holes in them, housekeeping left a used coffee lid on our desk, our ac barely worked, all the walls had stains, broken washer, air vents barely hanging on, and COCKROACHES. None of the exterior doors locked, despite a sign stating they are locked 24 hours. We had to replace our key card 3 TIMES. The only upside to this hotel was the pool, which was also a mess and we only saw it get cleaned once during our stay. I was threatened to have the police called on me “due to a bad attitude” when I was mumbling to myself about my key card not working. I asked for a refund and he declined. His coworkers had to calm him down because I was literally shaking. I was ignored at the front desk and they keep all of their phones unplugged. Overall I wish I never stayed here. This was the absolute worst hotel I’ve ever been to.

No it wasn’t effective. Ac went in and out. Also cockroaches in unit. Seeking refund or curiosity stay

CONS: There was a $150 charge put on my credit card, not a pending charge, like most security deposits for hotels. I've just returned home. We'll see if the charge is reversed or if I will have to contest it. The Expedia site said there was a complimentary breakfast...there was none. The floors in the room and hallways, vinyl plank flooring, were peeling up and unsuccessfully reglued throughout. My room floor was filthy. The room keys failed on numerous occasions over a 5 day stay, requiring a walk back downstairs to the lobby to get them rekeyed. The pictures on the Expedia site showing the hotel are either old ones, from a time when the hotel was in better condition, or misleadingly doctored up. PROS: Excellent water pressure and hot water for showers. The A/C kept the room plenty cool. The hallways had a fresh coat of paint on them. The complimentary creamer and coffee was good (I suggest it being ready before the 6am posted start time, as some people drink coffee earlier than that, and they wouldn't make it earlier when I asked) The swimming pool area was a nice place to hang out, clean water and good water temperature. The front desk, pool cleaner and housekeeping were all friendly and professional. For $55 a day total cost, I guess you get what you pay for. It would have been nice if the website accurately showed what a guest was getting for that price. It felt either deceitful or a lack of accuracy/updating on the website.

The hotel is budget‑friendly, but there are several areas that need improvement. The room setup was very minimal, and only a thin sheet was provided instead of a blanket. There was also quite a bit of noise during the night. Additionally, there was a strong marijuana smell in the area, which made the stay uncomfortable. With some attention to cleanliness and comfort, this place could offer much better value.

It was so unsanitary that I did not even stay there.

Convenient

This place is a joke. Its like a rundowned Crack motel. Cockroaches, black stained sheets, the room had the most disgusting sewage smell. When I asked the staff for a new room they completely refused and then charged me a "pet fee" and took the security deposit due to the smell of pets. No pets were brought with me into the room. Conclusion don't stay here! Ever!