Balmacara Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Great location. Clean and spacious rooms. Excellent breakfast and dinners in the hotel restaurant. Unfortunately, during our two day stay, it rained non stop but they can’t control the weather!

Best chips we had anywhere in Scotland. Have to try the Sticky Toffee Pudding, also the best in Scotland. Everywhere else the cake bread was too dry. Friendly, attentive staff. Very clean. Safe area. Would stay here again.

Jättefint hotell med otrolig utsikt. Fräscha rum. Trevlig personal. Bra frukost och god mat i restaurangen. Bra parkeringsmöjligheter. Bra utgångspunkt för natursköna utflykter.

Our room was clean when we arrived, but we were having difficulty with figuring out the controls to the lights in the room. The shower was nice, and dinner tasted good. The hotel has a strange layout and it was difficult to find room 25, which isn’t on signs in the hotel. Our hotel room also got quite warm at night, I tried to open the windows but it didn’t do much.

To say this stay was disappointing would be an understatement. We booked 2 consecutive nights at this hotel, which ended up as two separate reservations due to changes in our travel plans. At check-in, we clearly explained the situation and asked whether we would need to change rooms between nights. We were assured—on three separate occasions—that it would be easier for the hotel if we remained in the same room. We booked for 3 adults and paid accordingly for a room that accommodates 3. However, the 3rd bed provided was completely unacceptable—essentially a pull-out armchair with no proper mattress and extremely uncomfortable. The couch cushion was the only ‘’pillow’ provided. It was by far the poorest excuse for a third bed I have experienced in any hotel. To make matters worse, when we returned on the second day, we discovered that the hotel had moved us—and all of our belongings—to a different room, despite the multiple confirmations that this would not happen. The handling of this situation was highly unprofessional. There was minimal apology, no real accountability, and no effort to offer compensation. It was also very awkward and confusing to walk into our original room to find it already occupied by new guests. Overall, the experience felt disorganised and poorly managed. Based on other reviews, it seems this hotel benefits from limited accommodation options in the area. Additional points to note: • Wi-Fi is unreliable and frequently drops out • The shower - fluct

部屋は広くてバスルームも良かったですが、ホテルの何かの機械音が窓の外でずっとしていてうるさかったです。何もない場所ですが、隣がスーパーマーケットで早い時間からやっているので、すごく便利でした。 レストランも美味しくて景色も良くて満足でした。ただ、人気なようで予約はしていくことをおすすめします。

Clean room, great staff and great view

The hotel has recently been refurbished,. Our room was lovely—tastefully decorated, spotlessly clean, and very comfortable. Although it was on the ground floor and overlooked the campsite across the road rather than having a scenic view, that didn’t detract from our stay. Breakfast was excellent, with the scrambled eggs being a particular highlight. The staff were attentive, friendly, and nothing was too much trouble. We only stayed for one night, but it was just what we needed. There was also plenty of parking, which was very convenient. We would highly recommend this hotel and would happily stay again.

The parking is absolutely rediculous, they state they have onsite parking, don't count on that. The staff directs cars into a tiny parking lot, they are double parking and blocking guest cars in and prevents people from leaving in the morning when they want

A net curtain/blind would be helpful for privacy in room 46 as it over looks the camping site at the back which is at very close quarters