Home Suites Culebra

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Great

Good place to stay and enjoy

Good

Property is a lil worn, but clean. Rooms are clean and ac works well. Staff mentioned property had just been acquired and they are doing a lot to improve. It was a pleasant stay at a very reasonable price.

Staff was great. Air conditioner works like a champ and restraints were on walking distance

All management is rude. Barely give you any towels. Room was disgusting. No breakfast. Lie about checkout time just to keep your deposit. While I was standing in the lobby to get my deposit back at checkout time I heard them use every excuse possible to keep EVERY single person‘s deposit. YOU WILL LOSE THE $25 DEPOSIT NO MATTER WHAT.

There was water leaking from the ceiling on the 2nd floor near the ice machine. The carpets are stained terribly. The ice machine was broken. I bought two drinks from the coke machine and they were hot. The refrigerator didn’t stay constantly cold. The rooms were clean but there was a lot of paint and stains and outdated equipment. The AC wasn’t really cold but kept the room ok cool. Didn’t see any bugs but it was not a clean stay. No one explained the breakfast or amenities to me. I didn’t even know there was a pool. There were a lot of people coming and going from rooms. Smelled marijuana. Heard gunshots one night. The staff had employees who did not speak English well but they were courteous. When I checked out I asked for a refund but was told to call the next morning to speak with a manager. I checked out at midnight but the employee put I checked out at 5:30am. Doesn’t add up. I had to struggle with staff and Expedia to get refund but staff and manager were helpful with that. Just not sure why I was charged for my entire stay when I had only stayed 2 nights. The area doesn’t feel safe. The beds and bedding felt comfortable but I could hear a lot of outside noise and other things being hit against my adjacent walls from other visitors.

The stay here was perfect. The staff was great and I really enjoyed myself

Rooms are great staff is amazing u get a parking pass and pet friendly

Parking was okay. Overall Room was good but does not have trash can and the bathroom curtain was just cloth and cannot retain water in the bath tub.