Atlantic View Luxury Villa with Pool

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Everything the description states is inaccurate. The Host was not available at any time, it plain as day states to contact host for gate code and I notified 24hrs before, I called at 1pm the next day, no response, I called at 3pm and texted that i would arrive at house by 5pm like check in states with no response, I stopped for lunch and my new arrival was at 6pm, which is the time I arrived at the house, I called several times to host for gate code, and no success again, It was frustrating I paid in Full for 2 nights, I was not being returned calls or texts. My husband called not success, here we are sitting 30mins after 6pm still at gate not sure how to get in for a house we paid for. I called the third party I rented the house through, and one person wanted to do a full refund, I was furious after driving 6hrs to get here. Finally, I got them to get me to another person who thankfully helped with finding a gate code but 7pm was here we sat outside in the rain for a whole hour, not happy about that at all. Sure, the house is the correct description, but all bathrooms looked dirty, Top Shower in master bedroom flooded would not drain which was nasty, sinks in master bed were nasty with rust no water pressure, there was sugar ants everywhere from downstairs to upstairs. Did not provide first set of paper towels there was toilet paper on there instead in kitchen, Towels smelled moldy, not clean, I will never rent this place again, they don't even offer credit/refund

We were here for a night and it was great. A nice rustic feel on a big property, with good view.