Southern Cross

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

In quite a nice, quiet area of Watford, walking distance to the shops. Good onsite parking. Laundry facilities available, and EV charging too (but very expensive.) Indian restaurant and pub underneath, good food and value. I stayed for 2 weeks in a single room. Crudely painted which was unfortunate as it made the room look dated and unkempt (someone has actually painted around a picture hanging on the wall...), when in fact it was actually very clean upon arrival. Cleaners appeared to be in the building every day, and the corridors and toilets were generally kept clean. The room was well specced, with the usual hospitality tray, TV, iron and board, hair dryer and fan - especially welcome in the hot weather! The shower cubicle was spotless with plenty of hot water. Complimentary soaps etc also present. A lack of storage space, ie, drawers, was an issue though, especially for an extended stay like mine. Drawbacks? A couple: There was much loud banging of doors, to the extent that sometimes the walls actually shook. Perhaps the self closing mechanism could be adjusted so that doors close less violently. The cleaners especially created a constant stream of banging doors as they go in and out of rooms. More seriously, my room key was not onsite when I arrived, and I had to go to another location to get a key - marvelous when you've just driven 4.5 hours. Worse, someone tried to enter my room during the night - clearly been given the wrong room key. Very poor management.

I would just like to Point out lack of ordinary tea no teaspoons and why put jam in the room when there is nothing to put the ham on and if ryvitas were there or something to put the jam on why no.knife. The Keypad needs a little light above it so people can see to.put the code in. I found it a bit embarrassing to ask someone to shine there phone torch so I can enter the code. I think a plug for the bath would be a good idea as well. I really wanted a long soak but had no option and had a shower.