The Moat House

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Lovely hotel with excellent, really helpful and friendly staff.

Rooms were very clean and bed comfortable. Staff were very friendly and helpful. First morning breakfast had been sitting on hotplates too long, but second morning food very good. Just your luck when you arrive. Evening meals excellent. Enjoyed a few drinks by the lake watching the ducks. Loved the peacefulness. Would visit again

Good sized room and lovely conservatory restaurant with good food and service. Buffet breakfast good selection but let down by slow service and in replacing breakfast items that had run out.

Very lovely tranquil hotel on the lake staff very good and the room excellent ,but for a 4 star AA Michelin hotel we were expecting a breakfast menu not a buffer breakast which was not the best

Lovely setting Breakfast finished too early at 10am

Great hotel and great night’s sleep

Overall the hotel was really nice, and they have fantastic views, either over the large pond or over the canal over breakfast. It was in need of a little TLC especially in our bedroom. We did find the buffet a bit disappointing as it was cold and appeared to have been there since first thing (we were there an hour after service started). We also found one or two flies in the bedroom and the restaurant. However the staff were very friendly and helpful, and despite our minor issues, we would return.

Nice comfortable "wedding venue" style hotel. Good bar food in characterful bar. Excellent breakfast. We would definitely come back.

Fantastic

The location is very handy if looking for a short stay near the M6. The hotel is reasonably large and caters for casual visitors as well as hotel guys given it's location next to water. Accordingly, the bar areas can be quite busy. The rooms were clean, a decent size and the beds extremely large and comfortable. The food in the restaurant was tasty and well presented and the service attentive without being intrusive. The Hotel prices were higher than some but still felt it was reasonable value for the quality of the food and the level of service provided. Definitely a good spot for a break from travelling .