City Express by Marriott Charlotte South End

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I didn’t like the condition of the bathroom. There were dropping parts of the ceiling because of water damage it seems. Also the sheets had a brown ish colored streak on them.

The hotel was a hidden gem. It was close to Burger King and McKoy's Barbecue Restaurant. We selected this hotel due to my husband having surgery in Charlotte. Would return and recommend to anyone looking for a hotel in or near that location.

everything was perfect! i’ll most certainly be visiting again.

I needed a place to stay after my flight got delayed 2.5 hours. City Express delivered with friendly staff, a comfy room, great coffee and breakfast food. Hope to stay longer in the future.

Very nice

We were woke up early in the morning with staff pounding on the door to perform "scheduled maintenance ". When I refused to allow them in the room they became argumentative and I finally closed the door on them. They returned later in the afternoon pounding on the door while we were napping again wanting access to the room to perform "phone maintenance ". Again I refused to allow them in and went to the front desk where the manager claimed he knew nothing of the situation. Despite having the Do Not Disturb sign on the door they disturbed us twice for maintenance that should be performed when the room is vacant and not currently occupied by guests who have paid for that room and requested not to be disturbed.

Quick and attentive staff

Nice hotel, reasonably priced, courteous staff, I would definitely stay again.

Nice location but a bit noisy from a bar or restaurant next door. The music was way too loud.

Very noisy, the room doors are heavy and whenever you open and close them if you're sleeping it will wake you up in the worse way, the area is not that safe, so don't wonder at night. Also if you're able to have breakfast outside do it, their breakfast it's lousy, the eggs taste gummie and the oj taste like sweet water. On a lighter note the staff is friendly.