How can we help you?

Help During your activity eSIM [In-app activation] How can I activate the eSIM on iOS devices?

[In-app activation] How can I activate the eSIM on iOS devices?

  • Step 1. Open the Klook app. Go to Account > Bookings. Tap the “Add eSIM to device” button. (You can also scan the QR code on your voucher from Settings > Cellular > SIMs > Tap Add eSIM > scan QR code.)

Step 1

  • Step 2. Make sure to read the reminder before activation. Don’t worry - your data usage won’t start immediately upon activation.

Step 2.1 Step 2.2

  • Step 3. Activate the eSIM on a stable connection. Please do not leave the page while the eSIM is being activated.

Step 3.1 Step 3.2

  • Step 4. Check the eSIM status in your Klook booking. Tap the icon on the top right corner to get help with any issues. Please note that checking the data balance on the app is enabled only for the “Data in total” packages.

Step 4.1 Step 4.2

Was this information helpful?