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  • Dine & Discover NSW - How to Apply for the $100 Vouchers to Splash Out on Food and Fun

    Viv Tan Wei Wen
    Viv Tan Wei Wen
    Last updated 15 Dec 2021
    Dine and Discover NSW Vouchers - everything you need to know

    Dine and Discover NSW Vouchers

    Been a while since your last date night in the city? Or been one too many months since you and the crew did something fun? Perhaps it’s time for a fun family day out?
    Lucky for you, the Dine and Discover NSW vouchers are here to encourage you to get out, dine out and be entertained! The best part? The bill will be footed by the NSW government so you can leave your wallet at home, all whilst knowing that you're doing your bit by helping out the tourism and hospitality businesses that have been hit hard.
    Read on for everything you need to know about the Dine and Discover NSW program and how you can score $100 for yourself:
    Latest Updates on Dine & Discover
    ✨ The Dine & Discover NSW voucher program has now been extended to 30 June 2022!
    ✨ NSW residents will be given TWO additional Dine & Discover vouchers worth $25 each from December 1 via the Service NSW app (one Dine voucher, one Discover voucher)
    Dine & Discover Phase 2
    60 activities on Klook for FREE with the Discover NSW Voucher!

    1. What are the Dine and Discover NSW vouchers?

    Dine and discover NSW - where to apply
    Dine & Discover NSW - time for feasts and fun! Image credits - @doitforicecream on Instagram
    Dine and Discover NSW is a new voucher program launched by the NSW Government to help NSW recover and bounce back from the crazy year that 2020 was by encouraging the community to get out and experience the best that NSW has to offer in dining and entertainment! This is also a great way for you to do your part and support local businesses that have not had the easiest time.
    This is great news for NSW residents, as you could be eligible to get your hands on four $25 vouchers! Two of which you can spend dining out, and the other two for entertainment and recreation. They can both be used 7 days a week, including public holidays!
    Klook is officially part of the Dine & Discover NSW Program and is a one-stop-shop where you can use your $25 Discover vouchers to book over 100 NSW activities and experiences online!

    2. Who can apply for the Dine and Discover NSW vouchers?

    As long as you are a NSW resident aged 18 and over, the vouchers are yours for the taking! They are $100 worth of vouchers (four $25 vouchers) that can be used at participating NSW businesses that are registered as COVID Safe.

    3. When can you apply for the Dine and Discover NSW vouchers?

    dine and discover - manly stand up paddle
    Stand up paddle board at Manly
    The Dine and Discover NSW voucher program went live on March 1 2021 and will be rolled out across the state. You can check if you can apply for the vouchers now by entering your address using this address check.
    Note that all of the vouchers can be used 7 days a week including public holidays and will only be valid to 31 August 2021.

    4. How do you apply for the Dine and Discover NSW vouchers?

    You’ll need just two of the following:
    • Two proof of identity documents such as an Australian driver licence, Medicare card, Australian passport (Important: the names must match on your documents)
    • a mobile device (iOS or Android) to download the Service NSW app and use the vouchers
    If you do not have a mobile device or email address, or you're unable to apply online, you can call 13 77 88 or visit a Service NSW Centre to apply for the vouchers. 

    Here is a step by step guide on how to get your Dine and Discover NSW Vouchers:

    Dine & Discover NSW - How to Apply for the $100 Vouchers Infographic
    STEP 1 -  Download the Service NSW app on your phone and login or sign up for a MyServiceNSW account - you must be a NSW resident, aged 18 years or older
    How to apply for Dine & Discover NSW - step by step
    STEP 2 -  Select ‘Vouchers’ then ‘Check your address’. This will verify if the vouchers are now available in your area. If it is, you can then proceed to apply online.' 
    Dine & Discover NSW Vouchers - step by step guide on how to apply
    STEP 3 -  You’ll be prompted to verify your details with two forms of ID and accept the T&Cs (If you are a NSW resident that's an international student or expat, you are also eligible for Dine and Discover NSW! However, if you don't quite have the IDs listed below, Service NSW will also accept the following additional IDs at any Service NSW centre - NSW photo card, utility bills, overseas passports, student IDs and credit cards)
    How to apply for Dine & Discover NSW - step by step
    How to apply for Dine & Discover NSW - step by step
    STEP 4 -  You’ll find the four $25 vouchers in two places - under the ‘Vouchers’ section of the Service NSW app, ready to use within an hour and also an email from Service NSW the vouchers attached, if you would prefer to download and print them
    Dine & Discover NSW Vouchers - step by step guide on how to apply
    You can find the vouchers in an email from Service NSW which you can download and print
    Dine & Discover NSW Vouchers - step by step guide on how to apply
    You'll find the vouchers under the 'Vouchers' section of the Service NSW app

    5. How do you use the Dine and Discover NSW vouchers?

    Dine and discover - sand boarding at Port Stephens
    sand boarding at Port Stephens
    Once you’ve completed the application, you’ll find the four $25 vouchers under the ‘Vouchers’ section of the Service NSW app within an hour if you’re successful! You'll also receive an email from Service NSW with the vouchers available to download and print. 
    1. Log in to the Service NSW app on your mobile device
    2. Select ‘Vouchers’ and then select the valid voucher you wish to use
    3. Select 'Find a business' to choose a participating business
    4. Present the voucher QR code for the business to scan at payment
    5. Your device will show the voucher as being used
    Dine NSW Vouchers can be used to dine in at a restaurant, café, bar, winery, pub or club.
    Discover NSW Vouchers can be used for entertainment and recreation, including cultural institutions, live music, and arts venues.

    6. Where can you spend the Dine NSW vouchers?

    First, you need to work out if the particular establishment has been approved as a Dine & Discover business, which you can do via the Dine & Discover NSW business finder on the Service NSW website or app.
    Then, head to the establishment and simply use the vouchers as you would with any other payment method and you have to redeem them in person. Bear in mind that you cannot spend both your $25 Dine vouchers on the same day (since the idea of the voucher is to get people out as often as possible).
    Tip: if you don’t spend the full $25, the remaining amount will be forfeited so we say, order that extra side of chips and just fork out the rest yourself to make the most value out of them! 
    Here is the list of F&B venues where you can spend your $25 Dine voucher:
    *Australian Venue Co will double the value of the $25 Dine & Discover Vouchers provided by the NSW state government, when spent at any of their Sydney bars and pubs ($50 total to spend in venue
    ** All of Solotel’s venues are now accepting the dining vouchers of the Dine & Discover program from Mondays to Thursdays
    Sydney CBD
    Barangaroo
    Surry Hills
    North Sydney
    Inner West
    Eastern Suburbs
    Western Suburbs

    7. Where can you spend the Discover NSW vouchers?

    Dine & Discover - axe throwing
    Always wanted to try out axe throwing?
    Klook is officially part of the Dine & Discover NSW Program and is a one-stop-shop where you can use your $25 Discover vouchers to book over 100 NSW activities and experiences online!
    The Discover NSW vouchers are all about getting you experiencing the best things to do in NSW - from zoos, amusement parks, recreational activities and outdoor activities, all of which you can book on Klook!
    Here is a list of 60 awesome activities in NSW you can get for free when you book on Klook with your $25 Discover voucher -
    1. Australian National Maritime Museum Ticket in Sydney
    2. Axe Throwing Experience Alexandria Sydney
    3. BYO Vivid Sydney Catamaran Cruise
    4. Double Kayak Hire in The Basin at Ku-ring-gai Chase National Park
    5. Full Day Bike Hire
    6. Haunted Sydney Ghost Tour
    7. Manly Kayak Hire
    8. Manly Stand Up Paddle Board Lesson
    9. Manly Stand Up Paddleboard Hire
    10. Secret Bar Crawl Experience in Sydney
    11. Single Kayak Hire in The Basin, Ku-ring-gai
    12. "Small Group Sydney Harbour Sunset Sightseeing Cruise
    13. Stand Up Paddle Ball (SUP) Game in Manly
    14. Stand Up Paddleboard (SUP) Hire at The Basin Pittwater
    15. Sydney Big Bus Hop-On Hop-Off Sightseeing Tours (Open-Top)
    16. Sydney Cricket Ground (SCG) Tour with SCG Museum Admission Ticket
    17. Sydney Harbour Bar Cruise
    18. Sydney Hop On Hop Off Cruise 1 or 2 Day Pass by Captain Cook
    19. Sydney Middle Harbour Deluxe Double Kayak Hire
    20. Sydney Middle Harbour Single Deluxe Kayak Hire
    21. Sydney Opera House Architectural Tour
    22. Sydney Opera House Guided Walking Tour
    23. Sydney Self-Guided Audio Walking Tour with Mobile App
    24. Sydney Virtual Reality Military Jet Experience
    25. Taronga Zoo Sydney General Entry Ticket
    26. The Rocks Walking Tour
    27. Virtual Reality Escape Room Experience in Sydney
    28. Brookvale Sydney Axe Throwing Experience
    29. Virtual Reality Escape Room Sydney by Entermission
    30. Sydney Tower Eye Ticket
    31. Blue Mountains Hop-On-Hop-Off Bus Pass with optional Scenic World Tickets
    32. Blue Mountains Scenic World Scenic Pass: Access to the Scenic Skyway, Walkway, Cableway and Railway
    33. Megalong Valley Winery Shuttle Bus from the Blue Mountains
    34. 'Boonnin Bah' Indigenous Led Morning Tea Fingal Cruise
    35. Ballina Surf Lesson
    36. Brokenwood Wine Tasting in Hunter Valley
    37. Cheese Platter & Wine at Savannah Estate
    38. Glandore Estate Chocolate and Wine Pairing Experience
    39. Hunter Valley Cheese and Wine Tour by Two Fat Blokes
    40. Icon Wine Journey at Wine House Hunter Valley
    41. McGuigan Wine, Cheese and Chocolate Indulgence
    42. Pokolbin Estate Wine Tasting Experience
    43. Private Grape Stomping in the Hunter Valley
    44. Private Hunter Valley Wine Barrel Rolling Experience
    45. Tempus Two Sashimi and Wine Pairing Tasting
    46. Tulloch Wines Wine and Paired Chocolate Tasting in Hunter Valley
    47. Mystery Picnic in Hunter Valley
    48. Jervis Bay Dolphin Watch Cruise Tour
    49. Jervis Bay Summer Boom Netting
    50. Foghorn Brewery Tour Newcastle
    51. Irukandji Shark & Ray Encounters Admission Ticket
    52. "Port Stephens Beach Tour and Sandboarding Experience
    53. Port Stephens Dolphin Watch Cruise Tour
    54.  Nowra Treetop and Zipline Adventure
    55. Narooma Electric Bike Hire on the South Coast [Klook Exclusive]
    56. Narooma Mountain Bike Hire on the South Coast
    57. Potoroo Palace Animal Sanctuary Admission Ticket
    58. Symbio Wildlife Park General Admission
    59. Illawarra Fly Treetops Walk Entry Ticket"
    60. Guided Wine, Beer and Cider Tasting Experience at The Mill, Bowral

    8. FAQs on Dine and Discover NSW Vouchers

    Q: Is it safe for me to go out?
    A: COVID-safe businesses must follow public health orders. If you are going out, make sure you check-in to your location, maintain physical distancing from others and practise good hygiene. 
    Q: Do I need to apply for the vouchers by a particular date?
    A: The program has now been extended to 30 June 2022.
    Q: Can I use my vouchers anywhere?
    A: Vouchers can be used only at participating businesses that are registered as COVID Safe.
    Q: How will I receive the vouchers?
    A: If you are successful, you'll find the four $25 vouchers under the ‘Vouchers’ section of the Service NSW app ready to use within an hour. You'll also receive an email from Service NSW with the vouchers available to download and print.
    Q: Why can't I see my vouchers yet?
    A: It may take up to an hour for the vouchers to appear in the Service NSW app after you've successfully applied. If it still isn’t there please contact Service NSW on 13 77 88 from Monday to Friday between 7:00am and 7:00pm (Sydney time). Outside of these hours you can also contact Service NSW on the form here: 
    Q: When can I use the Dine and Discover NSW Vouchers?
    A: Dine and Discover NSW Vouchers can be used 7 days a week including public holidays.
    Q: What types of activities are excluded from the scheme?
    A: Vouchers cannot be redeemed for cash or used for 
    • takeaway meals 
    • alcohol 
    • tobacco 
    • gambling
    • online orders (Dine NSW Vouchers only, but Discover NSW Vouchers are eligible for online orders) 
    Q: Can I use more than one voucher for the same bill?
    A: You can only redeem one voucher per day at a business. However, you can combine your voucher with another person's voucher towards the same bill.
    Q: Can I use a voucher if the bill is less than $25?
    A: Yes, you can, but neither you nor the business will receive the leftover amount. Any balance of funds is forfeited. 

    9. FAQs on using Dine and Discover NSW Vouchers on Klook

    Q: Which Klook Products can I book with my Discover vouchers?
    A: Over 165 Klook products in NSW are eligible for the 2 x $25 Discover Vouchers. To find a full list, just search on Klook and you will see them near the top for NSW regions. Or visit our campaign page here.
    Q: Where can I see the Full Terms and Conditions for the Klook Offer?
    A: You can find the full T&Cs at the bottom of the Campaign Page here.
    Q: Which dates can I book on Klook using my Dine and Discover NSW Vouchers?
    A: Discover NSW Vouchers can be used on Klook for bookings on any day of the week.
    Q: Can I use more than one voucher in one Klook booking?
    A: You can only redeem one $25 Discover voucher per day on Klook. 
    Q: Can I use a voucher if the booking value is less than $25?
    A: Yes, you can, but neither you nor Klook will receive the leftover amount. Any balance of funds is forfeited. 
    Q: Can I also use my 2 x Dine Vouchers on Klook?
    A: No, you can only use the 2 x Discover Vouchers on Klook. The 2 x Dine vouchers can be used in many restaurants and cafes, you can find these businesses on the NSW Government website here.
    Q: Can I get a refund on my booking on Klook when I use a voucher?
    A: No, bookings made using the vouchers are non-refundable and non-transferrable. 
    Q: I’m on an Activity page, how do I know if it’s eligible for the voucher?
    1. When you find an activity you would like to book, there will be a message at the top of the page saying this is part of Dine and Discover.  
    2. When you scroll down the booking area, there will be a package option called “Dine & Discover NSW Eligible” (see image below). Just select this package, and choose the number of tickets you would like. 
    3. Only 1 Adult ticket will be eligible for the $25 discount with the code. Please note that a maximum of 2 adults can be booked with this package, but you can book unlimited child tickets.
    Q: Where can  I find my Voucher code?
    A: The voucher code is 9 Digits and can be found as both an attachment to your email from Service NSW, or also in the Service NSW App. The code appears underneath the QR Code. Please note this code will change in the app every 10 minutes, so be sure to enter the latest one on Klook.
    Q: Where do I input the voucher code?
    A: When you have selected the Dine and Discover package and the number of tickets you like, click “Book Now”. Login or Create an Account with Klook, then enter your details. You will see a box that says “Use Dine & Discover Code”, click this and enter the 9 Digit Code.
    Use Dine & Discover vouchers on Klook
    Q: My code isn’t working, what is the reason?
    A: There are a few reasons why your code may not be working:
    1. You have already used this code on a previous purchase
    2. Your code has changed on the App. Please refresh the Voucher page on the App, as the code changes every 10 minutes for security reasons.
    3. If none of the above, please contact Service NSW on 13 77 88 from Monday to Friday between 7:00am and 7:00pm (Sydney time).

    Want MORE Dine and Discover? We've got you covered:

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