How can Klook sell such rubbish company tickets? Local travel is something that can be changed at any time, but cancellation... schedule changes... discounts for rescheduling... none of that. It doesn't work, and other than Japanese phone calls with the company, English... email... is also impossible. Feeling frustrated, I searched the company's website and found that there was a "50% discount for repeat customers within 3 months", so I requested to apply, but in the end, even this was rejected after two days of struggle. I strongly recommend this product, but if a problem arises, there is no use requesting consultation from Klook. You will get cancer from the stress of counselors who look like civil servants from the 80s. It is better for your health to just think that you stepped on poop and forget about it.