Auckland 3-Hour Private Introduction Tour

Fee Related

• Same price applies to all ages

Additional information

For Walking Tours

• This tour involves a considerable amount of walking and stairs. Please make sure you are fit enough to participate

Safety / High Risk Disclaimer

• Please be responsible for your personal belongings. Klook / the operator will not be held liable for any lost belongings during the trip

Other Reminders

• Guests will travel in a Mercedes-Benz V-Class vehicle
• Please inform the operator in advance if traveling with children under 7, providing each child’s age, height, and weight so a suitable safety seat can be arranged
• Assistance dogs are allowed on the tour

Prohibitions & Limitations

• This activity is not recommended for anyone with impaired physical mobility
• Please dress accordingly depending on the day's weather conditions
• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• The following items are prohibited: drones
• Pets are prohibited

What to wear

• Walking shoes
• Dress appropriately for the weather. On sunny days, bring sunscreen, a hat, and sunglasses. On cooler or rainy days, bring a raincoat or poncho

Accessibility

• Child seat: Available for children aged 0-7 or under 150cm. One child seat is free. Additional seats available for a surcharge
• This activity is not wheelchair-accessible

Vehicle & luggage info

• Passenger capacity: 6 passengers excluding the driver
• Luggage allowance: 6 pieces of standard-sized luggages
• Standard Luggage Size: 60cm x 40cm x 25cm.
• Larger bags will be considered 2 pieces
• The operator has the right to refuse a reservation if the group size or luggage exceeds the capacity of the reserved vehicle. In this case, no refunds will be issued

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund

Voucher type

• Present your mobile voucher

Pick-up information

• Hotel pick-up and drop-off services are available
• Arrive at the hotel lobby 15 minutes before your selected pick up time
• Enter your hotel name and address at the checkout page

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• Important: Infants and children must be included in the passenger headcount
• Children aged 0-17 must be accompanied by a paying adult
• This activity has no age limit
• Group size: 2-6 participant(s)

Fee Related

• Same price applies to all ages