Matakana Village, Omaha Beach & Kauri Forest Tour

Additional information

Safety / High Risk Disclaimer

• Please be responsible for your personal belongings. Klook / the operator will not be held liable for any lost belongings during the trip
• Participants who appear intoxicated may be refused service

Other Reminders

• This experience may not be suitable for people with vertigo, respiratory issues, diabetes, colds, visual impairments, food allergies, haemophilia, gluten intolerance, pre-existing medical conditions, kidney problems, recent surgeries, low fitness levels, motion sickness, or insect allergies
• Intoxicated guests, non-folding wheelchairs, non-folding strollers, and nudity are not permitted during the experience
• Please bring some pocket money if you plan to shop, as many artisan vendors offer unique products but may not accept electronic payments such as credit cards
• Lunch and gelato are not included in the tour package and will be at your own expense

Prohibitions & Limitations

• Please dress accordingly depending on the day's weather conditions
• The activity is not recommended: high blood pressure
• This activity is not recommended for anyone with impaired physical mobility
• This activity is not recommended for pregnant women
• This activity is not recommended for anyone with certain medical conditions such as high blood pressure, epilepsy, etc.
• The activity is not recommended: heart disease
• The activity is not recommended: other serious medical conditions
• The activity is not recommended: PWDs (persons with disabilities)
• The following items are prohibited: alcohol
• The following items are prohibited: illegal substances
• The following items are prohibited: sharp objects
• The following items are prohibited: weapons of any kind
• Smoking and drinking is not allowed. You will immediately be asked to leave if caught by a staff member
• It is your responsibility to inform the operator if you have any special health conditions. The operator is not responsible for any adverse effects which may arise from any treatment.

What to bring

• Sunscreen / Sunglasses / Caps or hats / Cash / Valid ID / Passport (with 6 months validity)
• Camera
• Bring a lightweight jacket during winter or a sun hat during summer

What to wear

• Wear comfortable clothing and shoes

Accessibility

• This activity is not stroller and wheelchair-accessible

Confirmation

• You'll get confirmation within 48 hours. If you don't receive a confirmation email, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 48 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund
• The activity will be rescheduled if there is not a minimum of 2 participants. If this happens, you'll get a rescheduled time or refund

Voucher type

• Present your mobile voucher

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• Important: Infants and children must be included in the passenger headcount
• Children under 5 years old are considered infants, based on their official ID
• Participants aged 5-11 are considered children, based on their official ID
• Children aged 12+ will be charged the same rate as adults
• Children aged 0-17 must be accompanied by a paying adult