Hell's Gate Geothermal Reserve & Mud Spa Experience

Stepping into Hell's Gate Geothermal Park in Rotorua felt like entering a prehistoric world. This place is an absolute must-visit! The guided tour, which was nothing short of excellent. Seeing the steaming fumaroles, the boiling mud, and the raw power of the landscape up close was a truly epic experience—nature at its most fierce and beautiful. But the real magic happened afterwards at the mud spa. After exploring the active thermal park, dipping into the geothermal mud baths and sulphur spas was pure heaven. It was superbly refreshing to soak in the warm, nutrient-rich waters while looking out over the misty, unique landscape. What I loved most is how inclusive it is. It really is suitable for all age groups; my whole family, from the elders to the little ones, had a fantastic time. It is the perfect blend of education, adventure, and pure relaxation. If you are in Rotorua, do not miss Hell's Gate. It is an experience for the soul!

My wife and I had a great experience with this tour. The mud pools and bush walk were amazing as you can see in the photos. The mud bath was relaxing after having a walk around the area. You will also be given a chance to experience Mauri wood carving. I highly recommend this trip in New Zealand.

the best experience ever. i chose the combo with mud bath around 20mins. I followed with the mouri tour guide. he explained well and a lot of knowledge. the tour around 1 hour 30 minutes. the place is big with jungle inside. plus they give free shuttle service from hotel to the place.

We thought the highlight would be the mud bath (which was amazing), but the complimentary tour turned out to be even better! Our guide was so friendly and helped us learn about Māori culture and the incredible volcanic area. Such great Kiwi warmth and friendliness!

I thoroughly enjoyed my time at the Hells Gate experience. Walked through the geothermals, had a mud bath and then soaked in the hot Springs. Highly recommend!

This Rotorua mud spa was truly a unique and relaxing experience. There are geothermal landscapes to admire, and the tour guide provided detailed explanations. It was very comfortable to soak in the hot springs while feeling the atmosphere of nature. The process for the geothermal tour and mud pool was clearly arranged, starting with storage so you won't be flustered. My skin really felt smoother after soaking. The staff were very friendly and patiently explained everything. Overall, it's worth a try.

The mud baths were enjoyable and a nice experience to have. There are 3 mud pools and then 2 sulfur pools to go after. The changing room facilities were basic and cold be better. We also ended up doing a full tour of the space which complements the experience. Would recommend.

We booked The Hell's Gate Experience through Klook, which included the geothermal walk, Māori carving, and both the mud and sulphur spa pools — and it exceeded all expectations! The geothermal walk was fascinating — the landscape is unlike anything we’ve seen before, full of bubbling mud pools, steaming cliffs, and even a hot waterfall! The cultural element was a nice touch, especially the hands-on Māori carving session where we could take home a carved souvenir. It made the experience feel even more special and connected to the local heritage. The mud spa and sulphur pools were the highlight! So relaxing and therapeutic — we could literally feel the tension melting away. Our skin felt incredibly soft afterward. The facilities were clean and well maintained, and a locker was included, which made it super convenient to store our belongings without worry. Overall, it was a perfect mix of nature, culture, and wellness. Booking via Klook was smooth and hassle-free. Highly recommend this

what fun doing that mud spa. we took entire package of tour with the guide with sulphur and mud spa. definitely worth it

A really smelly, relaxing, hot and interesting experience. We got the experience ticket which included the mud bath and hot springs, the geothermal walk and a Maori carving experience. Fun for the whole family and it was even better that the weather was just perfect for our visit!