Mitai Maori Village & Wai-O-Tapu Thermal Wonderland One-day Cultural & Volcano Tour

Additional information

Other Reminders

• Please be informed that the pick-up from the first hotel in Auckland starts at 06:30 am, with the last pick-up at 07:00 am. Pick-up timings vary depending on the selected hotel. Please refer to the timetable in the images.

Prohibitions & Limitations

• Pets are prohibited

What to bring

• Comfortable clothing suitable for the conditions; warm layered clothes work best. A comfortable closed toe footwear with a good grip. Sunscreen / Sunglasses / Sun hat. Please also bring a jersey or coat if it is cold. Bring your camera/GoPro to click the best shots .A light rain jacket (just in case). Essential personal items

Accessibility

• Child seats are not available

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund
• Vouchers can be used any time within the validity period. Refunds can't be made once it has been redeemed or has expired.
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
• Full refunds will only be issued for unsuccessful or rejected bookings
• Lost, stolen or damaged tickets can't be refunded
• Be aware that the approval of reschedules, amendments or refunds are subject to availability
• Refunds or amendments can't be issued if: Participants arrive late or don't arrive at all
• Refunds can't be issued for any participants who are late by 5 minutes or more
• The activity will be rescheduled if there is not a minimum of 4 participants. If this happens, you'll get a rescheduled time or refund
• To find out more about the cancellation policy, contact Klook customer support

Voucher type

• Present your mobile voucher

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• This activity has no age limit
• Important: Infants and children must be included in the passenger headcount