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2 adults, 1 room

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The Guesthouse by the Hey Hotel (The Guesthouse)

Höheweg 7See map

CZK 4,301.77per night

This is the cheapest price in 30 days, based on the rates on 29 Sep

Top reasons for booking
Great view
Friendly staff
Dining
Ski-friendly
Popular facilities
Bar
Restaurant
Free WiFi
24-hour front desk
Luggage storage
3.9/5Good 461 reviews
Reviews summary
Excellent central location, friendly and helpful staff, consistently clean rooms, and great breakfast with variety. Modern appeal, with free transit card provided.
Exploring the area
Interlaken West Station, 400m, About 7 mins from hotel by foot
Bern Airport, 37.3km, About 42 mins from hotel by car
Interlaken Altstadt, 100m, About 1 mins from hotel by foot
24
Superior Double Room
2 beds

18 m²

City view

14
Standard Double Room
2 beds

16 m²

23
Family Quadruple Room
Multiple beds

22 m²

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Reviews

Read all reviews
3.9/5.0

Good

461 reviews
Location
0.0
Services offered
4.3
Cleanliness
3.8
Atmosphere & facilities
3.9
Reviews summary
From real reviews, powered by AI
Overall impression
Excellent central location, friendly and helpful staff, consistently clean rooms, and great breakfast with variety. Modern appeal, with free transit card provided.
Location
Central location near Interlaken West and Ost stations. Walkable to shops, restaurants, and attractions. Convenient bus access, easy to find.
Services offered
Friendly, helpful, and welcoming staff. Quick check-in. Luggage storage. Free transit card. Adaptors available. Room upgrades offered, great customer service.
Cleanliness
Rooms consistently clean and neatly maintained. Spotless rooms. Modern appeal. Upgraded rooms are spacious and clean.
Atmosphere & facilities
Generally quiet atmosphere. Family rooms available. Elevator access. Nice bar. Free internet access. Great breakfast with variety, modern design.
All
4.5+
3.0+
Friendly staff
Dining
Bryan
Reviewed: 20 Jun 2026

2.0/5.0

Below average

Stayed with partner

No air conditioning and the windows were directly across from another building rooftop where they smoked so we couldn’t open up the windows to cool off. Brutal nights sleep in the summer heat.
Christian Rivera
Reviewed: 6 Jun 2026

1.0/5.0

Below average

Stayed with partner

The hotel itself was good, and overall we had a pleasant stay. However, I would advise future guests to be very careful with the cancellation policy. Our reservation was advertised as fully refundable, and we canceled well before the deadline, yet we were still charged for both the canceled reservation and the reservation we actually used. This created a very frustrating situation and required additional follow-up. Other than that issue, the hotel was comfortable, clean, and met our expectations. Just make sure to closely monitor any charges and refunds related to your booking.
Ying
Reviewed: 1 Jun 2026

2.0/5.0

Below average

Stayed with family

The room smells bad, good breakfast
Elizabeth
Reviewed: 31 May 2026

4.0/5.0

Great

Stayed with friends

Great location & staff were really helpful . If travelling during peak summer time just be mindful that there is no air conditioning, they do provide you with portable fan & it helps when you open windows but other than that everything else is great . Breakfast is amazing & very spacious room.
John
Reviewed: 31 May 2026

3.0/5.0

Good

Stayed with family · For friends and family

Very surprised that this hotel was at 100% occupancy and doesn’t have a full time maintenance person. Shower was TINY and fittings were faulty. Staff did not react in any way positively. Breakfast was ok- but very crowded. Location was great- close to west train station.
Sanket
Reviewed: 29 May 2026

4.0/5.0

Great

Stayed with kids

The property has 2 bldgs, a hotel and a guest house. We stayed in the guest house. Breakfast was in the Hey hotel. Staff was friendly, check in was quick. Spacious loft style room. Separate beds for 4 adults. Good breakfast options. Storage room available for luggage after check out.
Qi
Reviewed: 29 May 2026

5.0/5.0

Fantastic
Good
Marie-Josee
Reviewed: 27 May 2026

3.0/5.0

Good

Stayed with family

The room had no air conditioning. I had not noticed that when I booked. It had a fan but just no air since the window was high. The bathroom was too small and not functional. The shower was built for half a person. We had a room with 2 twin beds with not headboard so you can’t read or seat comfortably in bed. The breakfast and the location was excellent. Overall, too pricy for what we got. I think it is worth it to pay a $100 more per night to get way more.
Meghan Rakel
Reviewed: 25 May 2026

3.0/5.0

Good

Stayed with family

Overall okay stay. Amenities were minimal. Breakfast was good, location great and staff helpful. A good option for a affordable stay in the area that meets your needs.
Harriette
Reviewed: 21 May 2026

5.0/5.0

Fantastic

Stayed with family

We stayed at the guest house by hey Hotel its clean and big, the breakfast is pretty good many choices. The place is close to everything it is also 5-10 minutes walk from the train station at Interlaken West.

Overview

The Guesthouse by the Hey Hotel

Rooms:60
Star rating:

With a stay at The Guesthouse by the Hey Hotel, you'll be centrally located in Interlaken, a 5-minute drive from Lake Thun and 6 minutes from Lake Brienz. This hotel is 17.6 mi (28.3 km) from First Station and 0.1 mi (0.1 km) from Hoeheweg.

Description

With a stay at The Guesthouse by the Hey Hotel, you'll be centrally located in Interlaken, a 5-minute drive from Lake Thun and 6 minutes from Lake Brienz. This hotel is 17.6 mi (28.3 km) from First Station and 0.1 mi (0.1 km) from Hoeheweg.

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Exploring the area

Transport

Interlaken West Station

Train stations
400m

Bern Airport

Airports
37.3km

Attractions

Interlaken Altstadt

100m

Top of Europe Flagship Store

200m

Hang Gliding Interlaken

200m

Kunsthaus Interlaken

200m

Jungfrau Tours

200m

Victoria Jungfrau Grand Hotel & Spa

300m

Höhematte Park

500m

Höhematte

500m
See map

Facilities & services

Popular facilities
Bar
Restaurant
Free WiFi
24-hour front desk
Luggage storage
General
Ski pass
Shop
Ski storage
Free bicycles on site
Safety & security
Safety deposit box
Business facilities
Meeting facilities
Banquet facilities
Reception services
Tourist info desk
Food & drink
Breakfast service (additional charge)
Activities
Shopping mall
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 00:00

Latest check-out time:Before 11:00

Check-in policy

The guest responsible for check-in must be aged 16 or above

Special check-in instructions

The check-in location differs from the property location. Check-in location: [Höheweg 7, 3800 Interlaken]. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Age
Fees
0-0 years old
Not included
additional charge

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: CHF 100 per accommodation, per stay

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.

A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.

Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Other fees

Fee for buffet breakfast: approximately CHF 25 per person

Nearby parking fee: CHF 15 per day(7 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

At The Guesthouse by the Hey Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

See all policies

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