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The West Hotel & Spa

23 Hang Dao, Hoan Kiem, HanoiSee map

PLN 188.65per night

This is the cheapest price in 30 days, based on the rates on 15 Sep

Top reasons for booking
Good location
Great view
Friendly staff
Dining
Popular facilities
Restaurant
Free WiFi
Spa
24-hour front desk
Luggage storage
4.5/5Fantastic 237 reviews
Reviews summary
Prime Old Quarter location, near attractions and night market. Friendly, efficient, multilingual staff. Delicious, varied breakfast with pho. Clean, comfortable, soundproof rooms. Great value.
Exploring the area
Hanoi Long Bien Station, 800m, About 12 mins from hotel by foot
Noi Bai International Airport, 21.2km, About 24 mins from hotel by car
Giang Son Gemstone Jewelry Co.,Ltd, 100m, About 1 mins from hotel by foot
21
Junior Room, 1 King Bed, City View
1 double bed or bigger

30.0 m²

14
Deluxe Room
1 double bed or bigger

25.0 m²

20
Deluxe Room, 1 Bedroom, City View
1 double bed or bigger

25.0 m²

28
Family Room(2 Queen Beds)
2 beds

38.0 m²

28
Family Room
2 beds

38.0 m²

7
Deluxe Room
2 beds

28.0 m²

19
Executive Room
2 beds

36.0 m²

2
Deluxe Double City View
Bed type arranged at check-in

25 m²

Triple Room With City View
Bed type arranged at check-in

36 m²

3
Superior Double Room
Bed type arranged at check-in

23 m²

2
Deluxe Double Room
Bed type arranged at check-in

25 m²

2
Family Suite
Bed type arranged at check-in

38 m²

No pictures available yet
Junior Suite with Balcony
Bed type arranged at check-in

30 m²

3
Deluxe Twin Room
Bed type arranged at check-in

27 m²

No pictures available yet
Deluxe Double Room with City View
Bed type arranged at check-in

27 m²

No pictures available yet
Family Suite City View
Bed type arranged at check-in

50 m²

4
Deluxe King Bed with window
Bed type arranged at check-in

22 m²

No pictures available yet
Deluxe Twin with Window
Bed type arranged at check-in

24 m²

No pictures available yet
Room Assigned on Arrival
Bed type arranged at check-in
No pictures available yet
Deluxe Double/Twin Room with Window
Bed type arranged at check-in
No pictures available yet
Deluxe Room(2 single beds)
Bed type arranged at check-in

28 m²

No pictures available yet
Run of House
Bed type arranged at check-in
No pictures available yet
Junior King Bed Room with City View
Bed type arranged at check-in

45 m²

No pictures available yet
Junior Suite With Balcony
Bed type arranged at check-in

30 m²

No pictures available yet
Executive Triple Room
Bed type arranged at check-in

35 m²

3
Deluxe Family
Bed type arranged at check-in

38 m²

28
Deluxe Quadruple Room
2 beds

38.0 m²

No pictures available yet
Run of House
Bed type arranged at check-in

22 m²

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Reviews

Read all reviews
4.5/5.0

Fantastic

237 reviews
Location
0.0
Services offered
4.8
Cleanliness
4.3
Atmosphere & facilities
4.3
Reviews summary
From real reviews, powered by AI
Overall impression
Prime Old Quarter location, near attractions and night market. Friendly, efficient, multilingual staff. Delicious, varied breakfast with pho. Clean, comfortable, soundproof rooms. Great value.
Location
Excellent Old Quarter location. Close to night market, Hoan Kiem Lake, shops, tourist sites. Easy walking distance. Central spot, convenient for exploring.
Services offered
Helpful, friendly, multilingual staff. Tour bookings arranged. Early check-in offered. Concierge services. Airport transfers. To-go breakfast bags. WhatsApp communication.
Cleanliness
Rooms consistently clean and well-maintained. Comfortable beds. Good housekeeping service. Excellent air conditioning. Spotless and spacious rooms.
Atmosphere & facilities
Calm, quiet, soundproof rooms despite busy location. Elevator access. Balconies available with street views. Good in-room amenities. Aesthetic lobby. Double glazed windows.
All
With photos
4.5+
3.0+
Clean rooms
Good location
Great view
Friendly staff
Large space
Dining
Resmy
Reviewed: 9 Jun 2026

4.0/5.0

Great

Stayed with friends

Rooms are big and good for one night stay.
Lawrence
Reviewed: 19 May 2026

4.0/5.0

Great
Great location, clean rooms and great staff.
Lawrence
Reviewed: 12 May 2026

4.0/5.0

Great

Stayed with partner

Clean good size room. Very welcoming staff. Excellent location in Hanoi Old Quarter with easy access to shops and restaurants.
cara
Reviewed: 3 May 2026

5.0/5.0

Fantastic

Solo stay

Had an amazing stay here. Lovely staff, clean and comfortable rooms, fantastic location, and the included breakfast is great. All around a great place to stay!
Carolina
Reviewed: 2 May 2026

5.0/5.0

Fantastic
Our stay was very short midnight to 8 am - front of house staff are truly amazing and extremely helpful. Good breakfast
James
Reviewed: 1 May 2026

4.0/5.0

Great
*
Shelly
Reviewed: 26 Apr 2026

5.0/5.0

Fantastic

Stayed with family

The staff make this property. It is our 2nd visit in 6 months. They are friendly and really go out of their way to help in any way they can
Tu Tran
Reviewed: 15 Apr 2026

4.0/5.0

Great

Stayed with family

Room is spacious and clean. Staff are nice. Air conditioning works good. Breakfast was not good. Needs major improvements.
Chandra
Reviewed: 12 Apr 2026

5.0/5.0

Fantastic
The staff here are absolutely wonderful - kind, friendly, and helpful, with excellent English (sadly my Vietnamese skills are non-existent). The room was clean, and quiet in spite of being in an insanely busy
Samuel
Reviewed: 15 Mar 2026

5.0/5.0

Fantastic
Es un hotel.sencillo ,bien situado y muy amables todos los.empleados

Overview

The West Hotel & Spa

Rooms:25
Floors:9
Star rating:

With a stay at The West Hotel & Spa, you'll be centrally located in Hanoi, steps from Hanoi Old Town Night Market and 3 minutes by foot from Hoan Kiem Lake. This spa hotel is 0.5 mi (0.8 km) from St. Joseph's Cathedral of Hanoi and 1.1 mi (1.7 km) from Hanoi Opera House.

Description

With a stay at The West Hotel & Spa, you'll be centrally located in Hanoi, steps from Hanoi Old Town Night Market and 3 minutes by foot from Hoan Kiem Lake. This spa hotel is 0.5 mi (0.8 km) from St. Joseph's Cathedral of Hanoi and 1.1 mi (1.7 km) from Hanoi Opera House.

See all

Exploring the area

Transport

Hanoi Long Bien Station

Train stations
800m

Noi Bai International Airport

Airports
21.2km

Attractions

Giang Son Gemstone Jewelry Co.,Ltd

100m

Hanoi Old Quarter

100m

La Belle Vie Spa

200m

Dong Kinh Nghia Thuc Square

200m

Old Quarter Ta Hien Corner

300m

Old Quarter

300m

Train Street Tour- TrainStreetTour.com

300m

Báo Nhân Dân

300m
See map

Facilities & services

Popular facilities
Restaurant
Free WiFi
Spa
24-hour front desk
Luggage storage
General
Non-smoking throughout
Elevator
Airport transportation pick-up (additional charge)
Safety & security
Safety deposit box
Cleaning services
Laundry service
Reception services
Concierge
Tourist info desk
Accessibility
Accessible airport shuttle
Food & drink
Free breakfast
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 14:00 - Before 23:59

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 0 or above

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Other fees

Airport shuttle fee: VND 420000 per vehicle (maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

At The West Hotel & Spa, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

See all policies

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