Media Central Hotel & Spa

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Room thorough cleaninf

Friendly staff and daily breakfast. Guests on the same floor were noisy

Located in the heart of Hanoi's Old Quarter, this hotel is a great choice for exploring the city's vibrant streets. The staff are top-notch - super polite, helpful, and went above and beyond to make our stay pleasant. They booked tours for us and recommended awesome cafes, restaurants, and shops. The property itself is a bit compact, and breakfast could be better (small spread), but honestly, the location and service made up for it. Would definitely stay here again for the staff alone

Right in the centre of the old quarter. If you are looking for a relaxing stay, this is not the place. Karaoke on the roof every night that is very loud in the rooms. This hotel was advertised with a pool And a dinner/lunch restaurant on the first floor, it has neither. Also had a staff member walk into my room, even with the do not disturb on.

Great place in very close to all the nightlife

This is one of my favourite hotels I ever stayed in. It was a fantastic stay, the room was amazing, the location was perfect and the amenities were exactly what we needed. But what made this stay even better were the wonderful staff. Sadly I dont know all of their names but Jamie took good care of us making sure we had everything we needed and made some excellent reservations for us. She was incredibly warm and friendly and went the extra mile to make sure we were looked after. Also their driver, Gioi, is one of the nicest men in all of Vietnam. We had the pleasure of him driving us through Hanoi and he was wonderful company. But all of the staff are amazing. Each of the girls on reception, the two gents on conceriece, the lovely lady from the spa, the great team in the breakfast room and the fantastic guy in the bar. Honestly, the most wonderful people

My mother and I came to stay at Media and loved it! The room didn’t have a window which was a little disorienting at first, but I think higher floors might. Otherwise, the staff was so accommodating and kind, the location couldn’t be better and the breakfasts were delicious. We also used the spa and loved it. All around, recommend!

Cant fault this hotel. It is in perfect location in the Old Quarter of Hanoi. 100m Walk to the lake, food and bars at your doorstep. Hotel is very clean and very comfortable. The main plus about this hotel is the staff. The staff here go above and beyond to make sure you are having a great stay, they are also very friendly and just great people to be around. Highly recommend this hotel

Great place!

Incredibly friendly and helpful staff - helped us book an excellent day trip to Ha Long Bay, and spa treatments (Ling is so so good), and had great recommendations for food.