Facilities & services
Non-smoking throughoutElevatorHousekeepingMultilingual staffWhere to?
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Guests and rooms
2 adults, 1 room
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Homelink Firenze - The Key 
Via Cittadella 22See map€ 36.46per night
This is the cheapest price in 30 days, based on the rates on 1 Nov
Top reasons for booking
Centrally located in Florence, Homelink Firenze - The Key is within a 15-minute walk of Piazza di Santa Maria Novella and Central Market. This hotel is 1.6 mi (2.6 km) from Piazza della Signoria and 2.1 mi (3.3 km) from Piazza del Duomo.
Popular facilities
Free WiFi
Exploring the area
Belfiore Tram Stop, 200m, About 3 mins from hotel by foot
Florence Santa Maria Novella Station, 500m, About 8 mins from hotel by foot
FS Trenitalia, 500m, About 8 mins from hotel by foot6
Deluxe Double Room
1 double bed or bigger
16.0 m²
City view
4
Standard Double Room
1 double bed or bigger
14.0 m²
City view
4
Basic Room
1 single bed
City view
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Reviews
Read all reviews
3.1/5.0
Good
95 reviewsLocation
0.0
Services offered
3.5
Cleanliness
3.0
Atmosphere & facilities
2.8
All
4.5+
3.0+
Reviewed: 2 Jul 2026
1.0/5.0
Below averageStayed with partner
I used to live in Florence and have stayed there dozens of nights over the 15 years since. This was the worst place I have ever stayed.
Firstly, the toilet seat was completely cracked through and not attached properly, so when it was sat on it literally pinched and cut your rear end. I have lodged a safety complaint for this. Secondly, there were only 2 total towels. Third, the refrigerator was filthy, had rust and mold both inside and out side of it! One of the days we stayed, was a World Cup game, and the TV, which was about the size of an iPad, had no channels. Literally none, we had to watch it on our telephones. Lastly, the bed was lopsided and uncomfortable.
If I have to say something positive...I guess you can say the location wasnt too bad - if you know your way around Firenze, which I do...
Don't stay here unless youre stuck for the night or a college kid on a budget
Reviewed: 28 Jun 2026
1.0/5.0
Below average Bad
Reviewed: 19 Jun 2026
5.0/5.0
FantasticStayed with partner
Great place for one or two nights. Place was clean
Reviewed: 14 Jun 2026
1.0/5.0
Below averageStayed with family
Water smelled, sheets were rough. Difficult to find
Reviewed: 18 May 2026
1.0/5.0
Below averageStayed with partner
Arrived and had to call somebody to gain access to the property. Upon entering, it is very clear that they had an excellent photographer take the pictures as looked nothing like advertised.
I’m 99% sure I booked an en suite room but was told on arrival that I had booked a room with a shared bathroom, okay, potentially my mistake.
Upon checking said shared bathroom, safe to say the cleanliness standards were absolutely appalling. Firstly, when the tap is on in the sink, the plughole would fill up within seconds leading to a bowl full of water. The shower, just wow, never in my life have I seen anything like it. The screen was filthy and full of mould, inside the shower itself, the walls, shower pipe and shower head also both full of mould, just vile.
The bedroom was clean upon first inspection then as the trip went on there was bugs present.
I mentioned the cleanliness standards to the telephone number provided, I was asked to provide photos, which I did. I was then promised the bathroom would be sufficiently cleaned, safe to say, it wasn’t.
The wifi didn’t work at all and when mentioned to the staff member via Whatsapp, there was no response.
Location wise, the property is ideally placed, a 7 min walk from the train station and approximately 15min walk from the Dome but that doesn’t change the fact the place was an absolute dump.
Avoid!
Reviewed: 27 Apr 2026
3.0/5.0
GoodStayed with partner
The room is pretty descent, clean but very small bathroom. Charlota was very helpful. This location is close the everything, metro, restaurants, and museums.
Reviewed: 14 Nov 2025
3.0/5.0
GoodStayed with partner · For leisure
Overall ok, theres no reception or lobby or anything. We had to use WhatsApp to contact the owner(?) To let us into the apartment building. The bathroom was dirty, but they let us move to another room immediately. Doors work with a code rather than a key so they just texted us to move to a new room No room service, no fresh towels etc during our stay. We probably could have requested them. Ok location, tram T2 goes towards city center, about a 10 min walk.
Reviewed: 8 Nov 2025
5.0/5.0
FantasticStayed with partner
It was walking distance from the train & major important sights. It had an elevator. No daily cleaning.
Reviewed: 4 Nov 2025
2.0/5.0
Below averageSolo stay · For leisure
The room was advertised as a bed & breakfast, there was no breakfast offered. It was also advertised as a bathroom/bidet included IN the room. The bathroom was shared. There was no WiFi even when the weather was sunny and clear. A handful of mosquitos in the room too. I have about 8 bug bites from the five nights I stayed there.
Reviewed: 3 Oct 2025
5.0/5.0
FantasticStayed with partner · For leisure
Close to the train station and great comfortable bed.
Overview
Exploring the area
Transport
Belfiore Tram Stop
Fratelli Rosselli Tram Stop
Florence Santa Maria Novella Station
Attractions
FS Trenitalia
Palazzo dei Congressi
The New Florence Opera House
Stazione Ferroviaria Firenze Santa Maria Novella
Leopolda Station Exhibition Center
Cenacolo di Fuligno Museum
Fisherman's Wharf
Officina Profumo - Farmaceutica di Santa Maria Novella
Non-smoking throughoutElevatorHousekeepingMultilingual staffProperty policies
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