Ailen Garden II Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Closed to amenities

I was a bit skeptical about getting a good night's rest since this hotel is located right next to Bui Vien Street. However, this is probably one of the best hotels I’ve stayed at in HCM. I have stayed in other areas of the city for the same price or more, but I wasn't pleased due to issues with security, sanitation, and being too far from the action. The main reason I chose this hotel was its location. It’s about a 10-minute walk to many main attractions, such as Ben Thanh Market, the Rex Hotel area, and other downtown sights. The price is also very reasonable. If you’re here to party, Bui Vien is only a few hundred meters away, and there are local eateries, pharmacies, and markets within walking distance. The only downside is that the hotel does not have an elevator. I didn’t have much luggage, so it wasn't an issue for me. The service is top-notch. Unlike other hotels, you do need to tell them when you want your room cleaned, but there is always someone on standby 24/7 in case you need assistance. I also appreciated the security; the front door locks at a certain time, and you can only enter using your room key. The staff is also super friendly. I needed help with one of the App and the young lady was extremely helpful. Also the owner is always there and is more than happy to help you to book tours or answer any questions that you might have. I have seen him helped customers to move luggage to Taxi using his motorcycle. Highly recommended! Highly recommended!

Bathroom rust

Very friendly but room were not that clean, mirror had toothpaste all over it and garbage under the bed. We were in the 5th floor so lots of stairs everyday! Location and price were good.

The staff were the most important. I do not know all their names, but they were always friendly and helpful when I required any assistance. They were always accommdating and helpful. All listed facilities worked well in my room/accommodation. Thank you.

I give up this place on my stay and rent a different hotel, because full of cigarette smoke and dirty. Not recommended

Very terribe. No elevator. First the gave me room in third floor with only one key room. Then, the AC stopped work after couple hours. Then, they gave me the other small room in fifth floor, I had to clamp up there with no elevator. Really made me mad. Because any time I went out and go back I have to clamp up to fifth floor. The towels, and bed very old and dirty. I booked 2 nights but I couldn't survive up to the second. I checked after the first night stayed. Overall, very bad. No toilets paper. And only one old towel per person stay.

Quick and easy check-in/check-out. Very prompt service for requests for towels, etc. The staff man this hotel and Ailen Garden 1 a couple doors down. When there wasn't a staff member in AG 2, there was always one outside of AG 1 to come right over and help. It had all basic amenities (AC, wifi, hair dryer, etc), plus a fridge that worked well, and a safe (it's small, but it's secured to the closet floor, so someone couldn't just grab it and go). Perfect location to nightlife, restaurants, bus stops, parks. It's not the Ritz, but it's appropriate for the price you pay. Would stay again.

The location is good there is a lot of good restaurants around there.. There is not elevator for luggage

helpful host easy access to bui vien st