Sunlight Guest Hotel - Puerto Princesa (Sunlight Guest Hotel)

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

crazy location

The hotel is right across the street from the very busy old market. If you're a light sleeper, ask for a room not facing the street. It's close to Baywalk Park which has a variety of restaurants at night, which is nice. Rooms are spacious, but you may have to ask a few time to get an entire set of towels and extra toilet paper. Breakfast is included and is decent. Hotel restaurant is ok for dinner also and is very inexpensive.

Airport shuttle is available for a fee for a hassle free transport. The staff are very helpful.The room is clean but they put air freshener that is not good for people who are sensitive to some smell. Few choices for breakfast, wish they serve more fresh fruits

The hotel was fine, with just a few minor issues; there were cockroaches in the room. The hotel smelled a little unpleasant, being across from a market that's always noisy, but otherwise the staff was very friendly. The hotel looked clean, the breakfast buffet was delicious, the employees were always very attentive and friendly, and we spent most of our time outside the hotel. We were only there to sleep, so the minor issues didn't bother us much.

The room was clean but the location is terrible. You have to request to clean the room and change towels. The breakfast is okay .

The stay was good. It would have been great if they clean the room up a little bit. It felt like if we needed something like fresh bed sheets.

The staff were very attentive

Mountain View ok Gym is good

I booked this hotel based on its online advertising, which turned out to be very misleading. Several amenities and features shown in the listing were either unavailable or did not exist at all. The STANDARD room we were given did not match the photos or description. Most concerning, the room had no window, something that was never disclosed during booking. Because I am asthmatic, the lack of proper ventilation caused serious health issues, and we were forced to leave three nights early for medical reasons. This was not a matter of preference but of safety. When we informed the staff, there was little understanding or effort to accommodate us. Had the hotel been honest about the room conditions, we would never have booked this stay. The room did not match the photos, and features that were a big reason for my booking were either “out of order” or never existed in the first place. When I raised this with staff, the response was dismissive and unhelpful, as if this was a common complaint they were used to ignoring. I wouldn’t have booked this hotel if the information had been accurate. Transparency matters, and this place seriously lacks it. I do not recommend staying here unless you’re comfortable gambling on whether what’s advertised is actually real. I strongly believe this property misrepresents itself and fails to consider guest well-being. I do not recommend this hotel, especially for anyone with respiratory or health concerns.

Clean rooms, always stocked rooms with towels and bathroom accessories, friendly staff!