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Guests and rooms

2 adults, 1 room

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Shangri-La Hangzhou

78 Beishan Road, Hangzhou 310007 ChinaSee map
Top reasons for booking
Good location
Great view
Friendly staff
Dining
Popular facilities
Bar
Restaurant
WiFi
Free fitness center
Luggage storage
Free parking
4.1/5Great 234 reviews
Reviews summary
Prime West Lake location with easy access to attractions. Friendly, attentive staff providing excellent service. Clean, comfortable rooms. Beautiful property with historic charm and modern amenities.
Exploring the area
Huanglong Cave Station, 1.7km, About 28 mins from hotel by foot
Hangzhou Station, 4.4km, About 8 mins from hotel by car
Hangzhou Xiaoshan International Airport, 28.7km, About 32 mins from hotel by car

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Overview

Shangri-La Hangzhou

First open:2025-01-01
Renovation:2025-01-01
Rooms:198
Floors:6
Star rating:

The hotel is conveniently located in the heart of Hangzhou. With its superior geographic location, it is located along the north shore of West Lake on Beishan Road. The hotel is about 15 minutes drive from the Hangzhou station. The hotel has some of Hangzhou’s restaurants, for example Shang Palace, and Coffee Garden.

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Exploring the area

Transport

Huanglong Cave Station

Subway stations
1.7km

Hangzhou Station

Train stations
4.4km

Hangzhou Xiaoshan International Airport

Airports
28.7km

Attractions

Zhejiang Provincial Museum

200m

Meixi Park

300m

Solitary Hill

300m

Zhejiang Museum

700m

West Lake

1.0km

Guozhuang Scenic Spot

1.1km

Precious Stone Hill

1.3km

Baochu Pagoda

1.4km
See map

Facilities & services

Popular facilities
Bar
Restaurant
WiFi
Free fitness center
Luggage storage
Free parking
General
Electric car charging station
Air conditioning
Shuttle service (additional charge)
Non-smoking throughout
Designated smoking area
Central heating
Car hire
Elevator
Accessibility
Non-smoking rooms
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Property policies

Check-in/out Time

Earliest check-in time:After 14:00 - Before 00:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 0 or above

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The listed child breakfast fee applies to guests age 11 and younger.

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Children aged above 11 will be charged as adults at this property

Extra bed policy

Pet policy

No pets allowed

Other fees

Fee for buffet breakfast: approximately CNY 184 per person

Airport shuttle fee: CNY 600 per vehicle (one-way)

Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.

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