Miro Hotel Dotonbori

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Larger beds, great location, friendly staff. Great commutation. Was able to keep my luggage there for a few hours after checkout.

The worst experience. First they put us in a nice clean room, 5 minutes later knocked on the door and told us that was the wrong room. The room they moved us in to was the most awful room - cracked glass in the windows, dirty tiles in the shower, old glue on the table. They gave us 1 key for 3 people and told us it would be 3,000 yen for additional keys. We told them it was unacceptable and that we wanted a better cleaner room. They said that the hotel was fully booked and nothing else was available. We couldn’t stay in those conditions and decided to leave. Asked for a refund but because our reservation was non refundable they said no. We left and went to another hotel. Got my money back from Expedia. Would NOT recommend.

Overall you can find better hotels with better prices with more amenities, the staff was not kind at all. Not recommended!!!

During the day, staff was very noisy, arguing over the phone all the time. There's a restaurant or bar, at night it was noisy. (1am). You can hear cars passing by. Very noisy. All the mattress are worn out. The seems are coming off.

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The room was decent and water pressure amazing, and that’s where the positives end. We tried to check in at 1200, knowing we wouldn’t be able to but checking when the room would be ready. We were told about one hour. Came back to the hotel at 1430 to be told that there wouldn’t be anyone at the front desk until 1530. Unsure why there was only one person working and why they stepped out for an hour at peak check in time. There is no front desk workers or staff of any kind between 2200-0900, which is a safety concern in my opinion. Nobody to contact besides an “emergency number” posted to the door. Need a key card to get into the building after 2200 but only given one for a two person occupied room, which made it complicated if we wanted to do anything separately. Tried to use the laundry machines on the second floor, washer didn’t work. We washed our clothes in the bath tub and tried to put them in the dryers offered by the hotel. At 100 Yen / 30 minutes, we tried drying our clothes for 2 hours and they didn’t get even remotely dry, so those also don’t work but there was nobody working to notify. There is a liquor business being operated in the main lobby? This was not disclosed when booking, made the lobby very cramped and didn’t feel welcoming. Hotel itself is outdated, floors were very dirty in common areas. The windows to our room were open when we checked in, in the middle of Japan winter. Also don’t provide housekeeping unless extra charge.

Great location, near to many shopping streets but room insulation is poor.

Horrific experience, non functioning hotel lacking basic hospitality needs, non working AC in middle of summer with heat wave, hazardous exposed wires in bathroom with no shower curtain, noisy, dirty, poor bedding when ask for towels and pillows, it’s not available, doors don’t lock, need to use wooden block, this hotel is unsafe to be operating.

The bathrooms are dirty. On the day of check in, we found fruit fly or bugs on the bathtub. There is no cleaning during the visit. Cleaning are extra. The receptionist at the front desk is basically useless.

Not enough basic cord to charge and no bed head lights