Vatican Garden Rooms (Vatican Leone IV)

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

There is always room for improvement.

La dirección que aparece en Expedía no es la misma, y está económico y cerca de todo pero la habitacion es muy básica.

Worst hotel experience ever. Check in was 7 blocks away, no front desk, no one answering the phone. After 4 hours we get checked in. Get to hotel room, did not match photos, mold growing on walls, filthy, small. Owner was no help and refused any type of refund. Had to refer to Expedia and my credit card company to get money back. Worst hotel experience ever. Do not book. I repeat, do NOT book here.

Definitely misleading pictures and hotel name was different. Received a message to check in at a Completely Different address. Difficult to access reception. The young man at the receotion kindky walked us over a half kilometer to where we were to stay. NOT what we paid for or reserved. A bouncing bed. No glass to drink from. Missing hooks on the wall. A dungeon of a room. Poor patchy walls and filthy looking. The location was good but it was not what we reserved.

Made us walk over 8 blocks to pick up the key and then back to walk to our room when it was already getting dark through construction and dirty streets. No air conditioning. Not a hotel…. It’s like a room rented in an apartment. Don’t be fooled by pictures. Attitude and 0 hospitality. Possibly the worst place we have stayed at in our whole trip.

En general bien soloque el baño es muy pequeño y no sale mucha precion en la ducha.

The first night was a bit rough – we got there late after our flight and there was a mixup with our room. Someone met us at the front door and walked us about 10 minutes to another location. He was very helpful and nice, but it was a little inconvenient/nerve wracking. He did not charge us a late check in fee because of the confusion. The next morning we had to switch to another room, which was a little bit of a problem with check-out time from the first room because we had a scheduled tour. Overall, the room was small but nice and it was clean. I would stay there again, but definitely recommend getting there during the scheduled check in time for a smoother experience. Good location, near the metra.

Very clean nice room

What a disappointment. The room wasn't clean. There was a half eaten sandwich left in the fridge. The doorknob fell off in our hand. The doorknob was broken the entire stay. Room was hot and couldn't leave the window open because it was too loud. Staff was rude and unaccommodating. No front desk and very difficult to contact when needed. Someone was pounding on the door at 11:30 P.M. Ran out of toilet paper. No help for Expedia either.

Firstly this is not a hotel. This is an apartment with four rooms in it. Providing you understand this and the price you pay reflects this you will not be disappointed. Excellent location next to the Vatican. Safe neighbor hood, the street is very busy and noisy but I think this is just Rome. There is a private garden within the apartments also deafening with bird song. Our room was clean, comfortable and basic, it had a fridge, kettle, no cups and no safe. The bathroom was lovely but tiny, not a shower cubical for a larger person. Sita cleaned our room each day and as the only staff we saw, was kind and helpful ( thank you Sita). Luckily she helped us on arrival but fellow guests had trouble checking in. Overall I was happy and would stay again provided as I said the price is reflective of the accommodation.