Deluxe Vatican

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

poor quality room for the price.

We arrived late from the airport, at about 8:30, I did not cancel the first night, however, we could not enter on the first night, we had no key and when we call the phone number given, no one was answering. We had to book another hotel on the first night. I am hoping to get a refund for the first night.

It is well located.However, they moved me to two different rooms/buildings, not the one described in the listing.

The location was ideal, but this place is not it. You can hear EVERYTHING in the walls, I always like to try to stay at places not chain when out of town. When people talked, sneezed, went to the bathroom, showered etc you heard everything. Where you check in is a 10 min walk to where you are actually staying, then it takes 4 keys to get into your "room". The courtyard appeared to be under construction, when I reached out to the staff with questions they read them but never responded. Never got checked in on, not enough towels, only had a sheet to cover up with. 1 flat pillow each and it was as thin as the sheet. I was not impressed with this place at all. Again loved the location but I would not stay here again.

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