Hotel Crown Hills Ueno Premier

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The room is not suitable for Asian to stay. Room is very small, bed is very very old and as good as no mattress , aircon is very very old and noisy. This looks more like a backpack hostel . Don’t get scammed by the building outlook. It is only a 5 storey small hostel in the building.

At first glance, the hotel looked very impressive. The building is quite large, so I expected it to be a fairly big hotel. Compared to other business hotels I've stayed at in Japan, the room also seemed a little more spacious, and the view from the window looked nice, which is why I chose this hotel. We booked a room with one double bed and one twin bed. When you arrive, you have to take the elevator to the lobby on the 20th floor. Every time you enter or leave the hotel, you have to go through the 20th floor first. What surprised me was how tiny the lobby was. The building is huge, but the lobby felt about the size of a convenience store. The amenities were also a bit disappointing. Many Japanese hotels provide extras like face masks, skincare products, or bath salts, but here there were only basic items such as razors, ironing facilities, and bathrobes. The room itself was slightly larger than a typical business hotel, but the biggest issue was the humidity. Since we visited during the summer, the entire room felt damp, especially the bedding. The air conditioning only runs when the room is occupied, so it seems the room stays warm and humid most of the time. Sleeping in damp bedding wasn't very pleasant, and I couldn't help but worry about mold, although I didn't check because I honestly didn't want to know. We kept the air conditioner running as much as possible to dry out the room. The view, however, was lovely. We could see Ueno Station, and on our first day we wer

Highly recommend. Location was excellent, walk to shops, transport and parks.

Great stay, will definitely be back

We liked the cleanliness and helpful staff.

Not enough space in rooms to move around. Rooms are outdated and not cleaned everyday. Dirty bidet, mediocre breakfast and long waiting time for elevator.

This is actually a nice decent place to stay and I also has a good view of the Tokyo sky tree and also Shabuya on the higher floors. There is a 7-Eleven right by the lobby entrance and it’s not too far from the train station in Ueno, so it’s easy to get to places around the city. Like Shibuya, Akihabara or Shinjuku etc, the staff was very helpful and are willing to help you.

Staff very helpful.

Good breakfast, clean room, friendly staff and convenient location

Breakfast was great, rooms were clean, staff was friendly and helpful