Chisun Hotel Hamamatsucho

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The hotel had a very old feeling about it. Nothing really wrong with that, just had a "the shining feeling" about it. Take from it what you will. The step down from the toilet was around 30cm or more, could have hurt a lesser man stepping down from there brushing your teeth.

Incredibly attentive and kind staff. Went out of their way to help me often. Extremely affordable. Accidentally booked a smoking room. Previous tenants have burned the walls and stained the fixtures with cigarettes. Hall itself smells as well. On no smoking floors it was cleaner and smelled nice. I only ever saw the same cleaning woman on my floor. She was amazing and efficient. The rooms need deeper cleaning, especially on smoking floors. The hotel should consider giving their staff more resources! Bathrooms especially need a very thorough cleaning as they develop mold fast. Mine was covered in dust when I arrived. I was provided with a clean towel, foot mat, pajamas, wash cloth every day. The lobby looks nice but the rooms are extremely dated. A more current renovation could up the comfort and quality of the hotel. You can hear trains but it didn’t bother me. A straight, ten minute walk from the station with covered pathway. Not wheel chair accessible for the direct route. Near two Lawsons, one Family Mart, Doutor, McDonalds, and a pharmacy right across the street. Starbucks is on the way from the station in Plaza 111. A 15 minute walk offers loads of restaurants like Devilcraft and Chao Chao Gyoza. There are two 100 yen coin washers and two dryers available. They are old but clean. Would happily stay again in a non-smoking arrangement. The staff are a delight and made my stay worth while! I enjoyed my time with them.

The 10th floor and my room was shown as a no smoking area, it stinks to smoke and there was even an ashtray in the room. The walls and furniture as well as the bathroom were in bad shape, nothing that a little paint and care can’t fix, but they didn’t even try that.

Very convenient location. Friendly and helpful staff.

Receptionist spoke very good English and was very helpful. The beds were toohard/firm, but pillows were comfortable. As all the hotels I have stayed at in Japan, there was no place to store clothes or luggage.

Affordable price and a clean room but difficult to find the hotel from public transportation.

It is close to Hamamatsucho station which is a few stops from Tokyo station. Plus Hamamatsucho station has a monorail that takes you directly to Haneda airport (20 minutes).

It’s enough to stay only one guy or business.

Situated 10 minutes from Kanda station the hotel is easily accessible and the station area has many restaurants and bars. The hotel is quite new so the room was in good condition however there was a stale smell in the bathroom that turned out to be coming from the drain, this was solved by flushing with a lot of water but surely the staff should have noticed this when the room was serviced. Rooms are small ( as is common in Japan ) but are well equipped. Staff were friendly and helpful.

Good service, rooms very small but serviceable.