E and O Residences Kuala Lumpur

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Staff service was excellent and responsive. The apartment was a bit dated. The aircond blower was noisy and not cool, sound proofwas poor as external road was noisy at night

almost perfect residence if only friends or business aquaintance could come in a park their car for a while while discussing business. This is totally a no park for all vehicle inside even there are heaps of parking space at the basemenet of the E&O Residence. Other than that everything is perfect. Clean, Nice, small convenience store opens 24 hours across and walking distance to Bt Bintang.

Smell was horrible. Smelled like they just painted the room and then didn't air it out. Couldn't tell where the smell was coming from but the walls were all scratched up and paint flaking off. There is construction across the street so there's constant traffic and noise.

We had a wonderful stay. The accommodation was clean, comfortable, and well-maintained. The customer service was very friendly, welcoming, and always willing to help with anything we needed. Staff made us feel at home from the moment we arrived. Great atmosphere, excellent hospitality, and overall a very enjoyable experience. Highly recommended.

Activities was okay, staff were excellent and friendly and the room was clean daily.

The amenities were very poor, and we had to report issues every day during our stay. Basic facilities were not properly maintained, which made the experience frustrating. Breakfast options were extremely limited, and there was no juice or milk available for kids. Overall, the lack of proper amenities and attention to guest needs made the stay disappointing.

Everyone was very nice and helpful. Close to so many places: shopping, restaurants, attractions.

We stayed 4 nights in a very spacious 2 bed apartment, which had an additional room that could be used as an office. Check in was easy and we managed to get access to our room a little bit earlier which was great as we’d landed very early in KL. The overall decor is nice, if a little tired but that didn’t affect anything really. Beds all very comfortable but do expect some traffic noise from the main roads early in the morning. The pool area is fantastic, it’s pretty much always shaded and there are some hot tubs, jacuzzis on the side. The gym is also very well equipped and never busy. The location is great for central KL, 8 mins walk to Pavillion mall and you can then use the covered walkway to get to KLCC and the Petronas towers. It’s easy to get Grab taxis and there is also free parking if needed, local train stations are also very close. We didn’t have breakfast included in our stay, which is fine as there are plenty of cafes just downstairs - Fatimah’s cafe is perfect for local cheap eats. There are also food stalls every weekday lunchtime for the office workers but it’s well worth wandering over and trying a few bits and pieces. We would definitely stay here again next time we’re in KL.

It was great to have the extra room over a hotel and the pool is great. There is a long list of rules when you check in! Seem to be wanting to avoid “party” types. The lounges have the worlds most uncomfortable sofas and only small so not great to sit inside together as a group/family. The kitchen is ok and the rooms ok and clean. The breakfast is not great if you are in a hurry (you can exchange your coupons at local places) but the quality and quantity was good and there are plenty of places around. I would encourage you not to take breakfast through the hotel and just go to the venues yourself - more flexibility. It is an easy walk to pavilion a supermarket and other restaurants which is good. If on a short stay I would chose the local Novotel, if on a long stay I would choose an Airbnb and if I want a fancy hotel I would stay at the ruma or eq. Ruma is better than EQ. (I have stayed at all 3)

In an otherwise good, and well equiped apartment, the only problem remains it's disfunction... There is a good washing machine and drier.... but no washing powder to wash with. There is a perfectly good set of crockery and cutlery - and a sink with water..... but NO washing detergent. This not a critique of E&O Residences per se... but applies to most such short stay apartments I have stayed in, world wide. They just don't function - due to a lack of insight. If a supply of small sachets of washing detergent and sponge, and washing powder were supplied or made available, everyone would be a lot happier to return.