Property policies
![]()
Check-in/out Time
Earliest check-in time:After 14:00 - Before 00:00
Latest check-out time:Before 11:00
![]()
Check-in policy
The guest responsible for check-in must be aged 18 or above
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours. The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is provided once every 3 days.
Note: Check-in policies vary by property. Please check carefully before booking
![]()
Child Policy
Children at all ages are welcome to stay at this property
Age
|
Fees
|
|---|
0-5 years old Not included | Free |
Children aged above 5 will be charged as adults at this property
Up to 1 children aged 5 or below can share a bed with an adult for each room. If you're bringing additional children, please refer to the following. Detailed policy can be different depending on the hotel.
![]()
Extra bed policy
Extra beds are not allowed at this hotel
Additional fees may be charged when you accompany children or bring additional guests. Please contact the hotel directly for details.
![]()
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
![]()
Other fees
Fee for buffet breakfast: approximately JPY 3500 per person
Self parking fee: JPY 2800 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
![]()
Food & drinks
At SHIBUYA STREAM HOTEL, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
