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2 adults, 1 room

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Hakone Suishoen

Onsen Hotels
519-9 Kowakudani(Hakonemachi)See map

$ 1,155.71per night

This is the cheapest price in 30 days, based on the rates on 28 Sep

Top reasons for booking
Friendly staff
Dining
Nature retreat
Historic building
Traditional Japanese
Popular facilities
Hot spring
Bar
Restaurant
Free WiFi
Spa
Sauna
4.8/5Fantastic 115 reviews
Reviews summary
Exceptional ryokan with amazing food, impeccable service, and beautiful grounds. Spacious, clean rooms with private onsen. Attentive, multilingual staff ensure a relaxing and memorable stay.
Exploring the area
Naka-Gora Station, 1.2km, About 19 mins from hotel by foot
Okada Museum of Art, 300m, About 4 mins from hotel by foot
Hakone Kowakien Yunessun, 300m, About 4 mins from hotel by foot
8
Stylish Suite Twin
2 beds

55-57 m²

Non-smoking

4
Comfort Suite Maisonette Twin
2 beds

80.0 m²

Non-smoking

5
Comfort Twin
2 beds

0 m²

Non-smoking

4
Precious Suite Twin
2 beds

60.0 m²

Non-smoking

3
Precious Suite King Double
1 double bed or bigger

69.0 m²

Non-smoking

4
Luxury Suite Maisonette Twin
2 beds

96.0 m²

Non-smoking

4
Luxury Suite Maisonette King Double
1 double bed or bigger

96.0 m²

Non-smoking

4
Luxury Suite Twin
2 beds

122.00 m²

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Reviews

Read all reviews
4.8/5.0

Fantastic

115 reviews
Location
0.0
Services offered
4.8
Cleanliness
4.8
Atmosphere & facilities
4.8
Reviews summary
From real reviews, powered by AI
Overall impression
Exceptional ryokan with amazing food, impeccable service, and beautiful grounds. Spacious, clean rooms with private onsen. Attentive, multilingual staff ensure a relaxing and memorable stay.
Location
Convenient to Gora Station, Open Air Museum, and funicular. Easy access to transportation and hiking trails. Short walk to bus stop.
Services offered
Impeccable, attentive, multilingual staff. Shuttle service and drivers available. In-room Nespresso, drinks, snacks, robes, and high-quality toiletries provided. Child-friendly amenities.
Cleanliness
Spotless rooms and well-maintained onsen. High-quality toiletries. Private and public onsen consistently praised for cleanliness. Well-maintained in-room onsen.
Atmosphere & facilities
Beautiful, serene grounds. Spacious rooms with private onsen, comfortable beds. Kimonos provided. Family rooms with private onsen. Warm bar atmosphere. Peaceful, quiet environment.
All
4.5+
3.0+
Onsen
Clean rooms
Friendly staff
Large space
Dining
Kiky
Reviewed: 24 Aug 2025

5.0/5.0

Fantastic

Stayed with kids · For leisure

We spent two very relaxing nights at the Hakone Suishoen and made great use of the private onsen in the room. We had kaiseki dinner for both nights because one of our kids was younger than 10 and was not allowed the Teppanyaki dinner. Staff: Overall, the staff welcomed us very warmly and also put in their effort to make our stay very enjoyable. Most of the staff could speak English as well, so it's not a problem if you don't speak Japanese. Food: What can I say, both the Japanese breakfast and Kaiseki dinner were top notch and were very satisfying. One minor thing I would comment on is that the food tends to get similar if you stay more than one night and choose the same type of meal. They tried to make it slightly different, though. Onsen: The private onsen in the room was very wide and could fit my family of four comfortably. I also went to the public onsen and used the facilities there (the sauna was very hot, and good!). Thank you, Hakone Suishoen, for making our first ryokan experience a very wonderful one. We will definitely be coming back.
Brian
Reviewed: 3 Jul 2025

5.0/5.0

Fantastic

Stayed with family · For friends and family

This was without a doubt the most Lux accommodations I’ve ever stayed in and that is saying something. We loved the provided yukatas. The meals were amazing. The place is spectacular. Start to finish. I highly recommend it.
Hin Pang
Reviewed: 3 Jun 2025

5.0/5.0

Fantastic

Stayed with family · For friends and family

This onsen stay was a perfect harmony of nature, tradition, and hospitality. If you’re looking for a place to reset your soul, indulge in exceptional cuisine, and be cared for with sincere warmth, this is the place. We left feeling refreshed, grateful, and already dreaming of our return.
Leeling
Reviewed: 9 Apr 2025

5.0/5.0

Fantastic

Stayed with partner · For leisure

Beautiful hotel, but it was a bit of a walk from the bus station if you’re going into Hakone. Be sure to call the hotel to have a shuttle pick you up from the nearest shuttle stop, which is down the hill from the property. Stuff that was super nice although they didn’t know too much about the tourist bus lines-recommend getting a hug Kone 1 to 3 day pass if you’re staying longer. Property is beautiful, great Japanese breakfast and dinners. They really take care of you – amenities are great in the room, especially with the private onsen. Prices were higher than most because we went during early cherry blossom season. it is like a seven minute walk slightly uphill towards the major bus stop for the tourist attractions. Overall, we had a great experience to stay there – either did not see many children and noise level was kept to a minimum. Definitely would love to stay here again for a romantic getaway.
Haddon
Reviewed: 5 Apr 2025

5.0/5.0

Fantastic
Incredible service/food and the grounds are stunning.
janice
Reviewed: 27 Mar 2025

5.0/5.0

Fantastic

Stayed with partner · For leisure

the room was wonderful,large with great bed and all the comforts dining was terrific warm atmosphere in the bar with a great bartender
Adrian
Reviewed: 21 Mar 2025

5.0/5.0

Fantastic

Stayed with family · For leisure

Relaxing
Andrew
Reviewed: 7 Feb 2025

5.0/5.0

Fantastic
This was an amazing onsen and the staff were amazing. Meals were delicious and room was spacious, clean, and very comfortable. Highly recommend for either a weekend getaway or extended trip!
Y.
Reviewed: 13 Dec 2024

5.0/5.0

Fantastic

Stayed with family · For leisure

A great place to enjoy onsen and Japanese food.
jeffrey
Reviewed: 8 Nov 2024

5.0/5.0

Fantastic

Stayed with family · For friends and family

Everything was excellent

Overview

Hakone Suishoen

First open:2007-12-01
Rooms:23
Star rating:

Located in Hakone (Kowakudani), Hakone Suishoen is within a 15-minute walk of Hakone Kowakien Yunessun and Hakone Open Air Museum. This spa hotel is 5.2 mi (8.4 km) from Lake Ashi and 12.5 mi (20.2 km) from Gotemba Premium Outlets.

Description

Located in Hakone (Kowakudani), Hakone Suishoen is within a 15-minute walk of Hakone Kowakien Yunessun and Hakone Open Air Museum. This spa hotel is 5.2 mi (8.4 km) from Lake Ashi and 12.5 mi (20.2 km) from Gotemba Premium Outlets.

See all

Exploring the area

Transport

Naka-Gora Station

Train stations
1.2km

Attractions

Okada Museum of Art

300m

Hakone Kowakien Yunessun

300m

Hakonenomori Footbath

400m

Chisuji Falls

600m

The Hakone Open-Air Museum

700m

Gōra Kadan

800m

Hakone Gora Park

1.0km

Hakone Museum of Art

1.1km
See map

Facilities & services

Popular facilities
Hot spring
Bar
Restaurant
Free WiFi
Spa
Sauna
General
Free parking
Non-smoking throughout
Free train station drop-off
Garden
Reception services
24-hour front desk
Luggage storage
Concierge
Food & drink
Free breakfast
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 20:00

Latest check-out time:Before 11:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Half Board meals are not included in the Half Board rate for children age 12 and younger. Guests may bring their own food for children age 12 and younger, or pay for their meals at the property. Japanese futons are provided based on the number of adults in the reservation. Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Other fees

Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary Japanese breakfast is served daily from 8:00 AM to 10:00 AM.

See all policies

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