The Gallivant Times Square

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Bed was comfy, bed made and towels changed every day. 3 out of the 5 night stay was luke warm / cold shower. The lighting is either bright with main light or not light enough using the side lights (one of these wasn’t working for the first 2 nights). The location is great, but the hotel is very tired, the carpets are completely worn. Overall the hotel was ok for the price paid but I wouldn’t stay there again

Overall, my daughter and wife enjoyed the hotel, and it suited its purpose due to its great location.

I was very unhappy with hotel condition

Honestly the only good thing about our stay was the housekeeping staff

The rooms were disgusting, rust in the showers, what looked like dried semen on the walls, dirty base boards. They only cleaned our room once during our stay. Then charged us a $1000 fee for smoking in our room, which we did not. (I am an anti smoker). The front host was lovely when we checked in, when I tried to talk to her about the smoking fees, she was rude and dismissive. I would never stay at this hotel again, nor would I recommend this hotel to anyone unless you want to get ripped off

The service at the hotel is terrible, the room is dirty, there is no flow in the shower, do not come to this hotel!!!

Horrible staff. Front desk was rude, nasty, not accommodating and just overall terrible at operating in hospitality. Rooms have dirt stains on the floor in tiny spots, couches have stains. Paint chips noticeable. This was for a stay in the Penthouse. I could only imagine a standard room. 3/10. Nice bathroom.

Good and clean hotel but rooms are too small.

The building is getting old, and some of the carpet and furniture in the lobby has seen better days. On our check out all but 1 elevator was down. We were on the 14th floor. Our room was clean and we were well cared for while we were there. The location is great and it's an easy walk to both subway stations and Times Square.

We have stayed many times at the Galivant but will not go back. The room was small which is ok but so small that the double bed had to be pushed up against the radiator/ wall so you couldn’t get in on one side of the bed unless you crawled up from the bottom of the bed or crawled in from the other side. The huge dresser, desk & chair filled up the room so you barely had room to walk around. The shower had great water pressure (and looked like it was just updated) but the handle broke off so the water couldn’t be turned off until the maintenance man came after 15 minutes, fixed it & informed us to gently turn the handle because it was previously retrofitted & could fall off again. You had to keep the door closed on the teeny tiny bathroom, otherwise the fan would run all night. The phone in the room would just randomly light up or ring. Very weird. The appearance of the room was not visually appealing & needs major repairs to paint, walls, mirror on the bathroom door. The biggest problem was you couldn’t adjust the air conditioning so it was 62 degrees our entire stay even though on our first day we informed the front desk. But nothing ever happened. (We decided to just live with it when nothing happened after we told the front desk.) We just stacked towels, our suitcase, and extra bags on top of the unit to block the freezing air blasting out. I was the unlucky person sleeping next to this so thank goodness there was a decent blanket that you could wrap up in.