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2 adults, 1 room

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Marroad Hakone

Onsen Hotels
1320, Goura, Hakone-machi(Ashigarashimo-gun)See map

HK$ 1,218.9per night

This is the cheapest price in 30 days, based on the rates on 27 Sep

Top reasons for booking
Shuttle service
Good location
Great view
Friendly staff
Dining
Popular facilities
Hot spring
Bar
Restaurant
Free WiFi
24-hour front desk
Free parking
4.1/5Great 339 reviews
Reviews summary
Clean, spacious, well-equipped rooms with great views. Excellent onsen facilities. Friendly, helpful staff. Convenient shuttle service. Delicious food.
Exploring the area
Naka-Gora Station, 500m, About 8 mins from hotel by foot
Laforet Club Hakone Gora Yunosumika, 200m, About 3 mins from hotel by foot
Hakone Meissen Antique Museum, 200m, About 3 mins from hotel by foot
6
Twin Room
Multiple beds

28 m²

Non-smoking

7
Japanese Western Style Room
Multiple beds

42 m²

Non-smoking

22
Superior Twin Room
2 beds

28 m²

Mountain view

3
2F Mt. Daimonji View Twin Room
2 beds

28 m²

Mountain view

6
Superior Japanese Western Twin Room
2 beds

42 m²

Mountain view

2
3F/4F, Deluxe Room, Non Smoking, 4 Adults (Dinner plan requires check-in by 5:00 p.m.)
Multiple beds

70.0 m²

2
3F/4F, Standard Twin with Tatami Room Upper floors, NS, 4 Adults (Dinner plan requires C/I by 5 PM)
Multiple beds

40.0 m²

10
2F, Mt. Daimonji View Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.)
2 beds

28.0 m²

4
3F/4F, Superior Twin Room Upper floors, Non smoking, 2 Adults (Dinner plan requires check-in by 5PM)
2 beds

28.0 m²

3
2F, Mt. Daimonji View Twin w/ Tatami Room, NS, 4 Adults (Dinner plan requires check-in by 5 PM)
Multiple beds

40.0 m²

18
1F, Standard Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.)
2 beds

28.0 m²

15
1F, Standard Twin Room, Non Smoking, 3 Adults (Dinner plan requires check-in by 5:00 p.m.)
2 beds

28.0 m²

6
1F, Standard Twin with Tatami Room, Non Smoking, 5 Adults (Dinner plan requires check-in by 5:00 p.m
Multiple beds

40.0 m²

6
3F/4F, Superior Twin Room Upper floors, Non Smoking, 3 Adults (Dinner plan requires check-in by 5 PM
2 beds

28.0 m²

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Reviews

Read all reviews
4.1/5.0

Great

339 reviews
Location
4.0
Services offered
4.2
Cleanliness
3.9
Atmosphere & facilities
4.2
Reviews summary
From real reviews, powered by AI
Overall impression
Clean, spacious, well-equipped rooms with great views. Excellent onsen facilities. Friendly, helpful staff. Convenient shuttle service. Delicious food.
Location
Convenient cable car access. Stunning mountain and valley views. Close to Hakone attractions. Shuttle service to Gora station. Quiet, scenic area.
Services offered
Free shuttle service. Multilingual, accommodating staff. French cuisine available. Onsen access. Massage chairs and relaxation areas. Free drinks offered.
Cleanliness
Rooms consistently clean and tidy. Well-maintained facilities. Clean and comfortable onsen. Recently renovated rooms reported. Clean beds and linens.
Atmosphere & facilities
Traditional Japanese style with modern amenities. Relaxing atmosphere. Spacious rooms. Onsen with indoor/outdoor options. Garden viewpoint. Sauna available.
All
With photos
4.5+
3.0+
Onsen
Shuttle service
Clean rooms
Good location
Great view
Friendly staff
Large space
Dining
Ho Fai
Reviewed: 8 Jun 2026

5.0/5.0

Fantastic

Stayed with kids

Breakfast and onsen is great!
Caroline
Reviewed: 22 May 2026

5.0/5.0

Fantastic

Solo stay

Has a shuttle to and from Gora station.
Devon
Reviewed: 30 Apr 2026

5.0/5.0

Fantastic
Clean room, staff was excellent. View was beautiful
James
Reviewed: 14 Apr 2026

5.0/5.0

Fantastic
The breakfast and dinner was very good. Make sure that you sign up or they won't feed you! Also no transportation on Sunday except the train at Gora.
Albert
Reviewed: 31 Mar 2026

5.0/5.0

Fantastic
Clean and spatious
Anita
Reviewed: 21 Mar 2026

5.0/5.0

Fantastic

Stayed with partner

Happy hour bar is good . Absolutely need hotel shuttle to get to town station because the hills are steep.
mark
Reviewed: 18 Mar 2026

5.0/5.0

Fantastic
Staff was amazing. Location was a hike and that’s on Expedia for not say free hotel transfer. Onsen was breath taking. Had dinner at the Gora brewery and it’s not brewery food. They collab with Nobu and it was great. Beer ehhhh! All in all-AMAZING!
Joshua
Reviewed: 14 Dec 2025

2.0/5.0

Below average

Stayed with family · For friends and family

We stayed in a Deluxe Room which was fantastic—apparently recently renovated, and the new touches were excellent. We also appreciated the arrival Happy Hour with unlimited drinks and light snacks. Unfortunately, the positives ended there. The service was deeply disappointing. The staff seemed completely bothered by our presence and rushed us through interactions, including breakfast orders. The low point was dinner: we were told the restaurant was 'full' and had to find food elsewhere, despite seeing only about five people dining inside all night. Since the hotel is isolated up a mountain (a 30-minute walk to the nearest conbini) and they offer no room service, we were left stranded with no alternatives provided by the staff. Note to travelers: We luckily found Bombay Hakone, an Indian restaurant that delivered excellent food up the twisty mountain roads in the rain—major kudos to them. As for the facilities, the onsens were nice but small, and the outdoor roof leaked, dripping ice-cold rain on us while trying to relax. I have stayed at many ryokans and hotels in the Hakone area; this was my first and last visit to Hotel Marroad.
Donna
Reviewed: 17 Nov 2025

4.0/5.0

Great

Stayed with family · For leisure

Rooms were s!all but clean. Happy hour offered with free drinks.
Richard
Reviewed: 13 Nov 2025

5.0/5.0

Fantastic

Stayed with partner

Very clean room, with fabulous view. Very comfortable bed. Breakfast was waiter service, very efficient, and delicious food.

Overview

Marroad Hakone

First open:1982-01-01
Renovation:2017-08-01
Rooms:45
Star rating:

With a stay at Marroad Hakone in Hakone (Gora), you'll be within a 5-minute drive of Hakone Kowakien Yunessun and Hakone Gora Park. This hotel is 6.6 mi (10.7 km) from Lake Ashi and 11.6 mi (18.7 km) from Gotemba Premium Outlets.

Description

With a stay at Marroad Hakone in Hakone (Gora), you'll be within a 5-minute drive of Hakone Kowakien Yunessun and Hakone Gora Park. This hotel is 6.6 mi (10.7 km) from Lake Ashi and 11.6 mi (18.7 km) from Gotemba Premium Outlets.

See all

Exploring the area

Transport

Naka-Gora Station

Train stations
500m

Attractions

Laforet Club Hakone Gora Yunosumika

200m

Hakone Meissen Antique Museum

200m

Hakone Museum of Art

500m

Hakonegora Koen Nettai Botanical Gardens

600m

Hakone Museum of Photography

600m

Hakone Gora Park

600m

Nicolai Bergmann Hakone Gardens

800m

Gōra Kadan

900m
See map

Facilities & services

Popular facilities
Hot spring
Bar
Restaurant
Free WiFi
24-hour front desk
Free parking
General
Parking
Non-smoking throughout
Elevator
Accessibility
Free train station pick-up
Free train station drop-off
Vending machine
Accessibility
Wheelchair accessible
Food & drink
Breakfast service (additional charge)
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 19:00

Latest check-out time:Before 11:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests with dinner-inclusive plans must check in by 5 PM. Dinner will not be guaranteed after this time and guests will not be refunded. Any special requests for guests with food allergies will not be accommodated.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children are not allowed at this hotel

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Other fees

Fee for continental breakfast: approximately JPY 2970 for adults and JPY 1650 for children

Early check-in is available for a fee (subject to availability)

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Enjoy a satisfying meal at Voyageur serving guests of Marroad Hakone. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 9:00 AM for a fee.

See all policies

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