Hotel Sapa Square, Affiliated by Meliá

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Nice size room with a little balcony over looking Sapa train station. Perfectly located.

Hotel is in an excellent location, in the middle of everything. We had issues with our shower flooding the whole restroom but other than that, no issues. Staff was nice but hard to communicate. Food in the sky lounge was not great.

It’s the staff that really make this the best place to stay in SaPa. From the excellent help at reception to the service at the coffee shop and restaurant to the rooftop bar. Fabulous attention to detail. Very good English skills. The location is wonderful right by the center of SaPa. Stone church, fanispan,SaPa square is steps away.

The room was clean but what they marketed as Junior Suite was actually smaller than the Superior probably because it's front facing and the attic wall is slanted.

Great !!!

This would be remembered as one of the most pleasant stay we had because of the Sapa Square staff, during our few days April 2026 stay, led by Jayce their front desk main man. Jayce just went beyond the service of what was expected, I remember my buddy lost a pair of Gucci prescription glasses at the mountains in Fancipan , Jayce went out of his way communicating with Fancipan Starbucks lost and found, and there indeed we found the eyeglasses and Jayce even went on arranging the return of the lost item for the owner and the person who found the eyeglasses. With Jayce he talk with good command of English and immediately makes you feel that you are going to be taken care of. We felt comfortable dealing with Jayce, and he’s been our go to guy whenever we need guides on Sapa tours , activities, transport, foods, currency exchanges and others. He is a natural of customer service. We highly consider coming back at Hotel Sapa Square because of services we experienced with Jayce.

Loved this hotel perfect location for our stay in Sapa The staff at the roof top bar were excellent as was the staff at breakfast The room was a great size with a balcony that was nice to have There were many places to eat nearby within walking distance Right across the road from fansipan station Loved our stay and a big thank you to all of the staff that made our stay brilliant

For what I paid I was pleased. The hotel is a bit tired. The rooftop bar is great. The location is very central. The sound insulation is basically nonexistent - take earplugs with you!

Great location in the town center and very helpful staff.

We had a great time at this hotel! Location is super central, right across SunPlaza station, the starting point to Mt Fanzipan and across Sap Square and Stone Church. Rooms were excellent - our rooms had a nice view of the square. Note at wintertime, they only have heating so if you feel warm, just open the window. Family room is very spacious. Staff were courteous. Breakfast had lots of options for international guests.