Urban Hotel Kyoto Gojo Premium

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Location is a bit far from attractions. Need to take public transit everywhere in a hot summer day. No restaurant around the area. Only a convenient store 3 min. walk down the street. The room smells before turning the AC on. But the public bath is a plus, staff is helpful and the breakfast is decent.

This hotel was very nice. It was centrally located for the locations that we wanted to visit. The hotel was very clean. The staff was very friendly and extremely helpful and offering suggestions for shopping and eating. The restaurant was very good as well. They offered lots of different food items to enjoy. Even American style food choices. We would definitely stay at this hotel again.

This hotel was very nice. It was centrally located for the locations that we wanted to visit. The hotel was very clean. The staff was very friendly and extremely helpful and offering suggestions for shopping and eating. The restaurant was very good as well. They offered lots of different food items to enjoy. Even American style food choices. We would definitely stay at this hotel again.

The hotel is located in a good area--close to Gojo and Omiya subway stations. There is an excellent ramen shop right next door that is very affordable. Convenience stores are close by as are two laubdromats if the laundry machines in the hotel are busy. The rooms are small, but clean. The staff is very friendly. On the downside: if you need an ice bucket, you have to rent one. I've been in hotels all over the world--never had to rent an ice bucket! The "gym" is miniscule (one universal machine, limited dumbbells, two treadmills, a stationary bike and an elliptical machine) and if you want to use it, it's a 1000 yen fee for two hours. Again, nowhere have I ever stayed in a hotel that charges for the gym! The breakfast situation is also a bit of a mess. The hotel has nine floors and more than two-hundred rooms; the breakfast area can accommodate fifty, at best, so as a result guests are asked to select a breakfast time (half-hour increments from 06:30-9:30) and arrive at their scheduled time. This is a solution, but it doesn't always work when there are large tour groups all eating at the same time. Our 7:00 breakfast this morning was delayed by almost 20 minutes. It's not a deal-breaker, but be aware of the situation. All-in-all, a good hotel for the price and for easy access to transportation and dining options.

I would recommend a window facing the back of the building not the main street because it is very noisy. You will hear cars and motorcycles all night long. They did not offer bottled water in the room nor did they have deodorizer spray in the room. The refrigerator was not getting cold and the staff was not very helpful by Asking me if I needed it to be cold. Yes, I would like a cold refrigerator so I had to get a bucket of ice.

So I've stayed at the sister Urban Kyoto Premium Shijo before but recall it being somewhat better than this one on Gojo - they are literally 600m apart. I have to say that for the price (and we used Expedia points and glad I didn't pay full price) the hotel basically scales new heights of mediocrity. Nothing exactly wrong with it but here are the gripes: 1) elevators too small and too few for the volume of users 2) have to take breakfast time tickets because whoever built the hotel decided to make a restaurant that is too small for the number of visitors 3) asked for room to be cleaned and put the 'please make up the room' sign in the door but it wasn't cleaned 4) advertise dinner on signs outside but it turns out that it isn't available at the moment - please take the signs in 5) the public bath is nice but nothing better than APA 6) location is great but there is a massive foot bridge to get anywhere south of Gojo Dori Overall it's just 'fine' in all respects -

Breakfast was amazing. Staff was nice and property was very clean. Public bath was relaxing. They charged room tax on top of what I paid to Expedia. Location is also good. 1 bus ride away from main attractions and close to convenience stores. I would recommend

breakfast was fesh

Check in was smooth, room very clean and well appointed. The location is about 20-25 min walk from Kyoto Station. We ended up taking the city bus for the most part to get around. Use Suica or IC card to tap off the bus. There's no tap on- just hop on and pay when you hop off. This location is quiet and away from the hustle and bustle. Hotel has 4 washer/dryer combo and none were available so we crossed the street and did laundry at the laundry mat. Explored the neighborhood for an hour and came back when laundry was done. I enjoyed the stay for the quietness but would prefer a hotel closer to the train station next time.

I requested a queen or king bed, but was given a room with two single beds on the 2nd floor. There’s also a lot of traffic noise.