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2 adults, 1 room
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ibis Chennai City Centre Hotel 




US$ 54.94per night
This is the cheapest price in 30 days, based on the rates on 20 Sep
Top reasons for booking

Friendly staff
According to user reviews, most guests think the hotel service is great

Dining
According to user reviews, most guests think the food is delicious
Popular facilities
Bar
Restaurant
Free WiFi
Fitness center
24-hour front desk
Luggage storage
Exploring the area
8
Standard Room, 1 Queen Bed
1 double bed or bigger
8
Standard Twin Room, 2 Twin Beds
2 beds
6
Superior Queen Room
1 double bed or bigger
6
Superior Twin Room
2 beds
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Reviews
Read all reviews
3.8/5.0
Good
298 reviewsLocation
0.0
Services offered
4.1
Cleanliness
3.9
Atmosphere & facilities
3.7
From real reviews, powered by AI
All
With photos
4.5+
3.0+
Clean rooms
Friendly staff
Dining
Reviewed: 20 May 2026
5.0/5.0
FantasticStayed with kids
Staff is really helpful and great place to stay near city center with family. Sathya from staff was really helpful. Management was super friendly
Reviewed: 17 Apr 2026
2.0/5.0
Below average Bathroom was really bad. Staff were friendly and helpful.
Don’t expect same as other ibis hotels you may have stayed before.
Reviewed: 15 Apr 2026
3.0/5.0
GoodStayed with family · For friends and family
Room space is small
Reviewed: 23 Mar 2026
4.0/5.0
GreatStayed with family · For business
Great location and free shuttle to US embassy.
Reviewed: 21 Mar 2026
3.0/5.0
GoodStayed with kids
It is an average place.
Reviewed: 5 Mar 2026
3.0/5.0
GoodStayed with partner
I stayed at this hotel recently and felt there is good potential, especially given its convenient and central location. The overall cleanliness and maintenance, particularly in the bathroom, could be improved, as issues like water seeping onto the floor and limited hand towels affected comfort during the stay.The staff were courteous, but some processes could be better organized. I was contacted late in the evening to provide my passport and additional documentation for their records, which would have been much more convenient and less disruptive if handled fully at check-in.The food was quite average compared with restaurants and hotels of a similar category in Chennai, and did not particularly stand out. With improvements in cleanliness, bathroom maintenance, and front-desk procedures, this hotel could offer a much smoother and more enjoyable guest experience in a very good location.
Reviewed: 27 Feb 2026
2.0/5.0
Below averageStayed with family · For friends and family
Tiny rooms, bathrooms not well kept. Towels don't look clean. Did not meet the ibis standards.
Reviewed: 26 Feb 2026
3.0/5.0
GoodStayed with kids
Room condition was ok and its small. So, kind of only good for a short stay for a day or two. We were three two adults and one kid and for one night so was manageable. Plus, we were there for our US visa interview, so it was conveniently located like 10-12 minutes' walk from the Biometric location. I had to call customer service couple of times to deliver hand towels, shower towels and tea/coffee creamer sugar. They delivered it in normal time. Overall, the staff is polite and cooperative. The breakfast buffet was really amazing. My wife eats Jain food, so we had so many options. Other thing I would recommend is the Uber entrance which for the hotel is a bit tricky as in you see the hotel board but the Uber person has to travel all the way back and then come at the front to pick up or drop off, nothing major just ask hotel staff to help out if you can't instruct the driver. We did that and it was smooth.
Reviewed: 12 Dec 2025
2.0/5.0
Below averageSolo stay
We very poor! Very small, devices not working. Not worth the 3 star rating.
Reviewed: 11 Dec 2025
1.0/5.0
Below averageStayed with family · For business
This is the most pathetic hotel at which I have ever stayed. The hotel lobby was dirty and not worth calling itself a 3 star property. The rooms smelled bad and were untidy. The bathroom area is a joke, it was too small even for a toddler.
Room service is a joke, there was no remote in our room for the TV, and I had to go to the lobby to get room service because the phone in my room was not working. Finally, someone from room service came but went without fixing anything.
Coming to the hotel staff, they were probably the worst hotel staff with whom I have ever interacted. Check-in process took like 20-30 minutes, mainly because the have a very casual attitude when it comes to hotel guests. They kept my ID after check-in and never gave it back.
Now coming to the ID fiasco, they never returned my ID after check-in and I missed to collect it. I remembered that they kept my ID for themselves idk why! Moving on, I called them 2 hours after checking out and they said they will courier my ID to my address. This went on for 7-8 days, they never courierd it to me. They stopped picking up my calls/responding to my texts. Ibis hotels support was a joke, did not help at all. Finally, I somehow managed to reach them 8 days later, and told them I will arrange a pickup just hand-over my drivers license to the pickup person. I had to tell them that I will have to file a police complaint if they lose my ID, after which they checked and said that my ID is still at the hotel. After all this
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