Tropical Resort Langkawi

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Tropical Resort has an excellent location very close to Pantai Cenang, making it convenient for restaurants, shopping, and beach access. The direct access to the beach is a major plus. The property itself is a bit old but generally well maintained, although the common areas could use better upkeep. The room service staff were polite and did a great job throughout our stay. However, the biggest issue was the attitude and professionalism of the front desk/check-in staff. From the moment we arrived, the interaction felt unwelcoming, almost as if they were doing us a favour rather than hosting guests. We arrived around 11:30 AM and understood that official check-in was at 2 PM, possibly closer to 3 PM, which was fine. We were told we would receive a WhatsApp message once the room was ready, so we went out to explore. By 2 PM there was still no update, and when we returned around 2:15 PM it seemed they had forgotten about us before arranging the room. There was also a leaking wash basin issue in the bathroom on the first day. A temporary fix was done initially and the issue was properly resolved the next day. Another downside was poor enforcement of pool rules. Despite pool timings being 8 AM–8 PM, guests were in the pool till almost midnight creating noise and disturbance. Overall, the property and location are good, but the front desk staff and hospitality management need serious improvement.

It's cheap but clean and has a pool and decent wifi

Good place for relaxing

This is a fairly simple resort but i would say it deserves more than 2/3 starts, deffo 3. Rooms are comfy, clean and spacious with good showers and large bathrooms, with good air conditioning and fan. It was quiet so easy to sleep and swimming pool was great for a morning swim. The adjacent restaurant was also very good. Perhaps only remark is that options for breakfast in the morning were fairly limited

No beach ffrontage however access to beach is via a track through the vegetation

Weather not nice, raining a lot! The most unpleasant thing was the 4 Indians guests in the next room making a lot of noise and dirty!

We thoroughly enjoyed staying here.The staff especially Ritz were wonderful, warm, friendly and very attentive. The location was perfect for us, within walking distance to great restaurants, beach and shopping.Rooms are not large but adequate with outdoor sitting area.

We stayed five nights and enjoyed the pool, closeness to the beach and the many different restaurants that are around the area in walking distance. Breakfast could be better. Overall a very well maintained and clean resort, staff were great.

We had the room, 103, as displayed on Expedia. Out the front door and straight into the pool. Breakfast was located in the restaurant next to check-in. Beside our room is a track to the beach, about 4 minutes walk. Be careful if you go into the sea. The water in murky and a fellow guest ended up in hospital after coming in contact with a jellyfish. Extreme pain. We walked to Underwater World and the duty free store next to it. About 15 minutes walk. Grab was everywhere, RM12 from thew airport. RM24 to the cable car ride.

Worst experience with this hotel. I rather loose my money than staying here.