Hotel Imperial las Perlas

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

A lot noise for sleep is simple hotel and food

Habia cucarachas de las grandes en la habitation y holia a motel de paso

Outdated, beds hard as concrete, mold in bathroom, and food was terrible. Next to 0 beach. Pictures are well staged and very miss leading. Breaker box was missing breakers. Bathroom was missing mirror.

Yes, the room was clean and the staff was very courteous.

If you want to go to Cancun, be somewhere that is design and put together for Mexican tourism feel part of the Mexican resort culture, be surrounded by the wonderfulness of its people and experience a little bit more of the culture you may enjoy the Imperial. do not come here if you’re expecting a four or five star American Cancun resort experience. You don’t go to McDonald’s and pay a value menu price expecting to get the best ribeye steak you ever had. We thoroughly enjoyed our stay here. It was a great new experience. The location is perfect. If you enjoy getting out and exploring the area around you, you can jump on a bus for 12 pesos and it’ll take you just about anywhere you want to go in Cancun. You’re within 15 min walking distance of the ferry that will take you over to Isla Mujeres . You’re also within walking distance of Las Perlas Mall and youre 200 yards from the public beach. If you’re interested in taking catamaran party tours, snorkeling, or diving the marina that all the other hotels come to is right on your own little marina style beach. The buffets are more of a snack buffet than what you would expect ( nothing fancy at all) Everything here is on a small scale. If you dont speak Spanish just know this is a very much Spanish speaking hotel, you may be the only one speaking english so it can be abit challenging but thats what makes it adventurous sometimes.

Very nice

Staff was gteat, place was clean.

Well honestly at first didnt like but then i got use to it and it became a really good time because I met new people that were really nice and helpful and also it was really fun but beside the beach front everything was really nice the view in the morning was beautiful and the movies they played was spot on but yea I would actually go back to this holet like I’m literally waiting for rates

Perfect

Todo su personal son muy amables, y brindan un exelente servicio, es un lugar muy agradable me hacen sentir como en casa. Gracias por todo. All of their staff are very friendly, and provide excellent service, It’s a very pleasant place; they make me feel at home. Thank you for everything.