Boutique Hotel Wellenberg

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

OK, but as usual over promise on the AC. Breakfast was fantastic.

We travelled with family and booked 3 rooms, including the owner’s suite. All 3 were perfectly clean and beautifully designed. The hotel staff were very friendly and welcoming. They were helpful with coordinating private transportation and gave us great suggestions for dining options, and places to visit. Last but not least, breakfast was excellent, and the staff at the restaurant were very kind.

Breakfast was great. Location couldn’t have been better for Old Town Zurich and Tram stops.

Great location, clean, OK sized room, good breakfast.

Overall great

Testified staff phenomenal location and immensely enjoyable

Let me be blunt on this property. Location is great, right in the heart of old town if that is where you want or need to be. However the rest of the property is pretty beaten up. The pictures must be from when it was originally opened. We booked the Superior Double Room and it was old and beat up. There is no real AC and when Europe is going through another heatwave the tiny little after the fact AC unit doesn't do any good. At just under $400 a night I was expecting a bit more after having just traveled for 2 weeks around Switzerland and Austria this was a disappointment. Worst part was we asked where to get a Taxi as it is in a unique spot we thought we just had to walk a block or so. The front desk said no worries they can call a taxi for us. Well they have a car pick us up, not a Taxi and it is basically a limo but didn't know it was going to cost $82 CHF for a 13 minute ride to the airport. I would have just walked and found myself a cab for $20. Not trying to be cheap, easily spent $20,000 in the two weeks were were there for everything but just disappointed.

Staff was friendly (reception, breakfast staff, room service and housecleaning). Breakfast was perfect as it eliminated one meal cost for the day (so factor that into your room charge when evaluating other hotels). Saw prior unfavorable comments about the A/C - our room stayed cool even with the warm outside temperatures - we kept the drapes closed. Others said it was noisy, but if you don’t mind a slightly louder white noise machine, it is bearable (rather than the alternative). Convenient to main train station, old town, main shopping and lake. Would definitely recommend!

The hotel was very central for our needs. The staff were pleasant and helpful. The room was a good size but the bathroom was tiny. I booked a superior room and going by the photos on Expedia, these bathrooms looked much bigger. The bathroom we had did not feature on any of the pictures. The hotel does not appear to have proper installed air conditioning. We had a portable air con unit with a pipe going out of the window but it wasn’t very effective. We complained and they gave us a fan too.

Location is excellent