Property policies
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Check-in/out Time
Earliest check-in time:After 14:00 - Before 23:45
Latest check-out time:Before 12:00
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Check-in policy
The guest responsible for check-in must be aged 18 or above
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Note: Check-in policies vary by property. Please check carefully before booking
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Child Policy
Children must be aged 5 and above to stay at the property
Children aged above 4 will be charged as adults at this property
Children can't share existing beds with adults
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Extra bed policy
Extra beds are not allowed at this hotel
Additional fees may be charged when you accompany children or bring additional guests. Please contact the hotel directly for details.
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Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Christmas Eve (December 24) Gala Dinner per adult: THB 1549.18
Christmas Eve (December 24) Gala Dinner per child: THB 1250 (from 5 to 12 years old)
New Year's Eve (December 31) Gala Dinner per adult: THB 1549.18
New Year's Eve (December 31) Gala Dinner per child: THB 1549.18 (from 5 to 12 years old)
We have included all charges provided to us by the property.
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Other fees
Fee for buffet breakfast: approximately THB 450 for adults and THB 225 for children
Airport shuttle fee: THB 1200 per vehicle (one-way, maximum occupancy 3)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: THB 1000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Food & drinks
For lunch or dinner, stop by Hillside Restaurant, a restaurant that specializes in Thai cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.