I'M Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Location-excellent Staff-excellent Room excellent

Nice hotel. Could use some more light. Room hallways & elevators always seem dark with very little lights. Spa & services very nice. Good breakfast & breakfast staff so friendly. How about turning down the music volume around the pool area? Difficult to relax & talk at times with so loud. Makati not my favorite area, lots of noise & crowded, but if that's your thing! A bit skimpy on the in room soap & towels. Overall, nice hotel.

Very nice stay , although I personally would not consider this a five star hotel. Just my humble opinion.

Breakfast is the best

I stay for 2 nights Nice hotel. Very modern. I use Spa services. Excellent massage only 1800 peso- 30 dollars for 1 hour. But cleaning people forgot about me. Never replace garbage and bed sheets and towels. Only after my request I be got towels. But hotel is nice , has a nice pool and roof top bar. Very good location

I should have partial refund and discount. The cable tv network had been stripped of its normal and routine channels of bloomberg, axn, tap and HBO (and many others). I complained to desk and IT, and they did not know. finally a supervisor of IT came to my room to say that their cable tv had been stripped or taken away. I would have stayed 3 more nights if they had cable tv (a feature in all Manila hotels for foreigners), but when my 2 nights were used up, I left asap.

Hotel looks nice, The rooms are average, and amenities are nothing extra ordinary. Price is due to its great location. Right in the heart of Makati and Poblacion with an active nightlife. Area is very popular with foreigners and expats. Checking out took a while! Not sure why, my guess is that they had to call housekeeping to make sure the room was not missing anything!!! Although they keep a deposit anyways. TOWELS: They really do not provide enough towels. I had one or two and repeatedly requested for more towels. Rooftop: It supposedly has a nice rooftop bar. But when I check it, the outside area with the city views was closed (some nonsense about bad weather). There was only one other patron sitting there indoor and it was really hot, no AC!? It was pathetic because I had ready many positive reviews of the hotel's rooftop bar being a well know place. Pool: Hotel does have a nice pool which is 1/2 covered which is great for the hot sunny days. It has nice bungalows to use to chill out by the pool, I enjoyed the pool and it is one of its nicest things. if you are in Manila and want to stay close to the nightlife, this hotel is as good as the other ones nearby.

Great hotel, ideally located for what we had planned for the two days we were staying. My only negative was the temperature of the pool, it was too cold for me. Bed was extremely comfortable and the pillows were great.

Room was clean. Starts with a deposit based on the number of nights you stay for no reason, they charge immediately not just hold on card. None of the English tv channels work. Manager will not meet to discuss.

Hotel was very good, but I have some issued, because of mold smell. I moved room but still