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2 adults, 1 room

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The Ritz-Carlton, Macau

Estrada da Baía da Nossa Senhora da(Esperanca)See map

kr --per night

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Top reasons for booking
Family-friendly
The hotel features multiple amenities for children
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Bar
Coffee shop
Restaurant
WiFi
Fitness center
Spa
4.8/5Fantastic 196 reviews
Reviews summary
Exceptional personalized service from extremely friendly staff, stunning interior design, spacious clean rooms, club lounge access, and thoughtful amenities create unforgettable luxury experiences.
Exploring the area
East Asian Games Station, 1.5km, About 25 mins from hotel by foot
Macau International Airport, 3.8km, About 7 mins from hotel by car
Cotai West Station, 400m, About 5 mins from hotel by foot
No pictures available yet
Carlton Club Suite
1 double bed or bigger

98-100 m²

13
Premier Suite
1 double bed or bigger

85 m²

Non-smoking

No pictures available yet
Club Suite, 2 Bedrooms (Carlton Club Lounge Access)
2 beds

150.0 m²

14
Carlton Suite
1 double bed or bigger

100 m²

Non-smoking

No pictures available yet
premier club, club lounge access, 1 bedroom suite, 1 king
1 double bed or bigger

82.00 m²

No pictures available yet
Presidential Suite, Bedroom 1: 1 King, Bedroom 2: 1 King
1 double bed or bigger

468 m²

Pool view

No pictures available yet
Guest room, 1 King, City view
1 double bed or bigger

37 m²

City view

No pictures available yet
Guestroom
Bed type arranged at check-in

0 m²

No pictures available yet
1 Bedroom Suite, 1 King or 1 Twin/Single Bed(s)
1 double bed or bigger

102 m²

City view

No pictures available yet
2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double
Bed type arranged at check-in

125 m²

City view

No pictures available yet
Rejuvenate Package - Premier Suite
Bed type arranged at check-in

0 m²

No pictures available yet
Premier Club Suite
1 double bed or bigger

82 m²

No pictures available yet
Two-Bedroom Carlton Club Suite
Multiple beds

125-137 m²

No pictures available yet
SUITE PREMIER KING BED
1 double bed or bigger
10
Club Suite, 2 Bedrooms (Carlton, Lounge Access)
2 beds

150.0 m²

Pool view

9
Suite, 1 Bedroom
1 double bed or bigger

100.0 m²

Pool view,City view

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Reviews

Read all reviews
4.8/5.0

Fantastic

196 reviews
Location
5.0
Services offered
4.8
Cleanliness
4.9
Atmosphere & facilities
4.9
Reviews summary
From real reviews, powered by AI
Overall impression
Exceptional personalized service from extremely friendly staff, stunning interior design, spacious clean rooms, club lounge access, and thoughtful amenities create unforgettable luxury experiences.
Location
Convenient Galaxy center location. Easy access to amenities, transport, and nearby attractions.
Services offered
Impeccable service, multilingual staff, personalized attention, thoughtful amenities, complimentary limousine service, and five daily meal presentations.
Cleanliness
Rooms and suites consistently clean. Public areas impeccably maintained. Well-maintained facilities.
Atmosphere & facilities
Tasteful decor, breathtaking ambience, luxurious pools, spacious rooms with fantastic views, club lounge access.
All
With photos
4.5+
3.0+
Bouran
Reviewed: 27 Apr 2025

5.0/5.0

Fantastic

Solo stay · For leisure

Very beautiful interior. Suite was amazing. Staff were extremely friendly
vito
Reviewed: 15 Jul 2024

5.0/5.0

Fantastic

Stayed with kids · For business and leisure

Excellent service! Stuff is the best.
Cary
Reviewed: 9 Jul 2024

5.0/5.0

Fantastic

Stayed with family · For leisure

The level of service from upper management to the bellmen was beyond words. It was the best service we received from any five star property we have ever stayed around the world. It was seriously that good! If you are staying in Macau, treat yourself to the best hotel experience you will ever have. Again, the stay was unbelievable! The level of detail, impeccable facility, and staff that genuinely live and breathe exceptional hospitality service. I also want to give some added praise to Nicholas and Melanie They made sure every aspect of our stay was attended to and made it our most memorable hotel experience ever. Lastly, everyone we encountered knew our name and their kindness made everything special. The club level suite we stayed in was incredible and impeccably maintained. The suite was tastefully decorated, as was the entire hotel. Again, if staying in Macau do not hesitate and stay at the Ritz Carlton.
Vincent
Reviewed: 25 May 2024

5.0/5.0

Fantastic
Excellent service
Alice
Reviewed: 22 Mar 2024

5.0/5.0

Fantastic

Stayed with family · For friends and family

Read a lot of reviews before making the decision of staying at the Ritz-Carlton and I am 200% happy with our stay with 53rd floor lounge access. The lounge provides 5 meal/drink services from breakfast to after dinner drinks and everyone on this floor is extra nice especially Molly, Allan and Lila My family and I will not stay anywhere else in Macau now. ++++recommend!
yufei
Reviewed: 3 Nov 2023

5.0/5.0

Fantastic

Stayed with partner · For leisure

A great experience.
Wai Mei
Reviewed: 6 Sep 2021

5.0/5.0

Fantastic

Stayed with family · For friends and family

It was a wonderful stay. From check in to check out, the service is so good! The room is spacious and clean. The decorations they arranged for my birthday and the amenities they prepared for my little daughter are thoughtful enough! I believe I will visit again in the soon future~
Verified traveler
Reviewed: 6 Dec 2019

5.0/5.0

Fantastic

Stayed with friends · For friends and family

Service was tops; Arun is a real Jem and went out of his way to make our stay really pleasant.
Verified traveler
Reviewed: 1 Nov 2019

5.0/5.0

Fantastic

Stayed with partner · For leisure

A true five star hotel with all amenities Staff smiling and quite helpful. Natalie at Conceirge was great
Verified traveler
Reviewed: 28 Apr 2019

3.0/5.0

Good

Stayed with partner · For business and leisure

It took almost an hour to check in the room, this the air conditioning was not working for the first night. The transportation accommodations were terrible, they listed “first come first serve “ but it is not available most of the time.

Overview

The Ritz-Carlton, Macau

First open:2015-05-01
Rooms:230
Star rating:

When you stay at The Ritz-Carlton, Macau in Cotai, you'll be connected to a shopping center, within a 5-minute drive of Venetian Macao Casino and Cotai Strip. This family-friendly hotel is 0.5 mi (0.8 km) from Galaxy International Convention Center and 0.7 mi (1.1 km) from Galaxy Macau Casino.

Description

When you stay at The Ritz-Carlton, Macau in Cotai, you'll be connected to a shopping center, within a 5-minute drive of Venetian Macao Casino and Cotai Strip. This family-friendly hotel is 0.5 mi (0.8 km) from Galaxy International Convention Center and 0.7 mi (1.1 km) from Galaxy Macau Casino.

See all

Exploring the area

Transport

East Asian Games Station

Subway stations
1.5km

Jockey Club Station

Subway stations
1.6km

Macau International Airport

Airports
3.8km

Attractions

Cotai West Station

400m

Galaxy Macau

300m

Cotai Strip

400m

Broadway Macau

400m

Broadway Food Street

400m

teamLab SuperNature Macao

500m

Vila da Taipa Historical Center Archway

500m

The Venetian Macao

600m
See map

Facilities & services

Popular facilities
Bar
Coffee shop
Restaurant
WiFi
Fitness center
Spa
Kid-friendly facilities
Child-size slippers
Child-size bathrobes
Kids toothbrush
Children's toys
General
Parking (additional charge)
Elevator
Non-smoking rooms
Wedding services
Airport transportation pick-up (additional charge)
Airport transportation drop-off (additional charge)
Garden
Safety & security
Safety deposit box
CCTV in public areas
Fire alarm
Business facilities
Meeting facilities
Banquet facilities
Cleaning services
Ironing service
Dry cleaning
Laundry service
Reception services
Luggage storage
Concierge
Foreign currency exchange
Tourist info desk
Fast check-in
Fast check-out
Health & fitness
Sauna
Kids swimming pool
Outdoor Swimming pool
Food & drink
Poolside bar
Activities
Kid's club (additional charge)
Ballroom
Games
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 00:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Our Grand Resort Deck will close operations from 16 November 2026 for our annual maintenance. Be sure to dive into another season of fun when we reopen on 26 March 2027!

In the meantime, our Heated Outdoor Pool and Jacuzzi are still open for your enjoyment.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.

Please note breakfast-inclusive rate plans include breakfast for a maximum of 2 adults. Additional charges apply for more than 2 adult guests.

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Age
Fees
0-11 years old
Not included
Free

Children aged above 11 will be charged as adults at this property

Up to 1 children aged 11 or below can share a bed with an adult for each room. If you're bringing additional children, please refer to the following. Detailed policy can be different depending on the hotel.

Extra bed policy

Extra beds are not allowed at this hotel

Additional fees may be charged when you accompany children or bring additional guests. Please contact the hotel directly for details.

Pet policy

No pets allowed

Other fees

Fee for buffet breakfast: approximately MOP 418 per person

Rollaway bed fee: MOP 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Enjoy Chinese cuisine at Lai Heen, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.

See all policies

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