Bandai Silver Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

他の部屋からの音が少々気になりました。駐車場の場所が、わかりずらいです。

バスルームが発酵した雑巾臭で臭かったです　　朝ごはんはおいしかったです

We happened to choose the Japanese style room for our family of four - it was amazing! one tatami room with the four futons, and another slightly smaller with a low table to sit around. A long hallway ran along the two rooms with the sink and plenty of space to store toiletries and change, and then the shower/Japanese bath at the end of the hall. Coffee and tea supplies were there in the room, along with typical Japanese amenities like yukata and slippers. We also signed up for the breakfast buffet each day, and it also was wonderful, with a wide selection of Japanese and western food items. Waffles and omelettes (by special order) were included. The staff in the eating area and the front desk staff were very courteous and helpful. The hotel also had a small laundry room with two small washers and dryers which we used. The hotel location is pretty decent. It's about a ten minute walk from Niigata station, maybe fifteen walking with suitcases. After this experience, this will definitely be the place we stay in Niigata in the future - and I recommend the Japanese style room over the Western style rooms.

Great hotel, hotel staf very nice, clean room

Great location. Older style hotel and our initial room was very poor and we were moved to an excellent room because the air conditioning didn’t work in the first one. The second room had excellent beds, aircon and space. The staff service was impeccable, particularly Miss Watanabe as she helped us with many things like booking restaurants and finding a good Onsen. The breakfast staff were also wonderful as were the cleaning staff and others at reception. The hotel is old but obviously some rooms are renovated. If you get one of the newer rooms you will have a good experience.

What I didn't like was cleanliness

Female check in service not professional and not polite.

The hotel is well placed but the room looked nothing like the photo.

You cannot open a window in the room. For me, this is really really bad.

Location is perfect ... in the centre of Bandai city ... if you like shopping ...