Akvo Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

DO NOT STAY AT THIS HOTEL! Not only is this hotel super dated and rundown, it has a horrific staff and customer service. You can see that the management does not care about the hotel or providing service to people who are staying at the hotel, their reception has an aquarium that is dirty and gross, not sure if there was fish in there, but all you can see is moss growing in the tank. You don’t want to even look at it. The staff is uncaring and unprofessional. Please trust me, this hotel is rather scary. They promised me that they will fix the air conditioner or even change my room, but then when I return, they did neither thing they promised. The air conditioner is super loud, it makes sleeping very difficult especially for someone who is getting over jetlag. The worst is its management, they do not care about providing quality service to people. Please trust me when I say, they don’t care about people because I’m from HK, I have never seen this kind of subpar hotel service, it brings shame to Hong Kong and its people.

AC didn't work properly - couldn't adjust temperature or wind. Poor housekeeping - we stayed for 3 nights and they only changed towels but did not change bed sheets. I wouldn't recommend this property to anyone looking for a comfortable stay.

Good hospitality from staffs

Had such a great stay at this hotel! 💫 The place was clean, comfy, and welcoming — but what really made the difference was the amazing staff. Huge shoutout to Mavis for her kindness and top-notch service 💕 She went above and beyond to make everything perfect. Can’t wait to come back! 🙌✨

Great location close to MTR and also walking distance from the nightlight of Lan Kwai Fong. Room size is pretty standard for Hong Kong. Would definitely recommend this hotel. Staff was also extra friendly and helped us call a cab/uber when it was raining and we couldn't walk to the station.

The suite is very big and nice I would stay here again

Huge suite, air conditioned, and lots of restaurants around the hotel. Self serve laundry was great. Not a lot of complaints about the hotel except the bathroom sink seemed clogged and the grout could be cleaner in the bathroom.

The washrooms are disgusting. Black mold brown stains growing in caulking and grout. Stained yellow tiles. I had family in same hotel different rooms that had same disgusting washrooms. Staff were all great so nothing to do with them. The washrooms will prevent me from booking with this hotel in future.

The room was spacious with a nice city view. We got a suite on floor 21 and were only ones on the floor and didn't experience any disturbance from other guests. The bed was a bit hard. Thats our knlt negative thing to say. The hotel is located in a great location and walkable.

Great location near Sheung Wan station, with helpful staff. No problems with the stay itself. However, there was a small issue with the booking, in that the Hotels.com app allowed us to book a room for 3, even though the room only had 2 single beds and the Hotel's policy is not to provide roll-away beds. They did on this occasion after some negotiation. If booking for 3 be aware.